Priscilla Jimenez
Orlando,USA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Receptionist
Amazon Hose & Rubber Company
09.2019 - Current
- Manage incoming calls to assistance or transfer to appropriate department. Utilize Infor software to process transactions/accounts, while using Unform to archive files. Facilitate the credit application process and file documents including but not limited to applications and tax forms. Monitor the front lobby for security.
Certified Teaching Assistant III
Rochester City School District
08.2015 - 05.2019
- Collaborate with lead teacher with lessons, activities, assessments, reports, and classroom management. Also planned, created, and implemented my own lesson plans correlated with curriculum and diverse needs of the students. In teacher's absence, I would lead the classroom accordingly. Used PeopleSoft software to manage student information.
Guest Service Associate
Target Store
09.2006 - 11.2015
- Conducted transactions and returns/exchanges at customer service. Assisted customers on the sales floor and met quota on opening credit cards.
Education
Associate in Arts - Childhood Education
Monroe Community College
Rochester, NY01.2010
Skills
- Customer service
- Office administration
- Expert level of Microsoft Office
- Front desk operations
- Call management
- Credit application facilitation
- Communication skills
- Problem resolution
Timeline
Receptionist
Amazon Hose & Rubber Company
09.2019 - Current
Certified Teaching Assistant III
Rochester City School District
08.2015 - 05.2019
Guest Service Associate
Target Store
09.2006 - 11.2015
Associate in Arts - Childhood Education
Monroe Community College