Priscilla Johnson

• Managed recruiting activities including candidate sourcing, screening, interview scheduling, and onboarding coordination.

• Maintained employee records and personnel documentation while ensuring accuracy and confidentiality.

• Assisted with hiring processes, employee communications, and administrative support for day-to-day business operations.

• Coordinated scheduling, employee follow-up, and workforce-related documentation.

• Provide employee support through phone, chat, and email in a high-volume environment.

• Partner with employees, managers, and HR teams to resolve workforce management, onboarding, and employee account issues.

• Troubleshoot employee data and system discrepancies within AtWork and related workforce systems, ensuring accurate employee records.

• Apply policies, procedures, and established workflows to resolve inquiries while maintaining strict confidentiality of employee information.

• Manage and document service requests across multiple systems while meeting quality and productivity standards.