Priscilla Kendrick
Porter Ranch,CA
Summary
Focused and reliable restaurant server bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Server
Lure Fish House
11.2021 - 09.2023
- Used communication and problem-solving skills to resolve guest complaints and promote satisfaction and long-term loyalty.
- Warmly greeted new and returning guests at the door and developed relationships with them to enhance their dining experience.
- Thoroughly memorized food and drink menus along with rotating specials in order to give customized recommendations to guests
- Kept server areas clean and stocked to increase efficiency while working tables.
Drink Runner /Food Runner
Lure Fish House
11.2021 - 01.2022
- Delivered correct food items to tables according to order documentation.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cultivated warm relationships with regular customers.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Hostess
Lure Fish House
07.2021 - 10.2021
- Took reservations and to-go orders by phone, answered guest questions and informed of accurate wait times.
- Answered guests questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Psychology
University of California - San Diego
La Jolla, CA06.2025
Associate of Arts - Psychology
Moorpark Community College
Moorpark06.2023
High School Diploma -
Heritage Christian School
Northridge, CA06.2021
Skills
- Quality Control
- Daily Specials Memorization
- Safe Food Handling
- Communication
Certification
- Food Handlers Certificate
- Alcohol Safety Certificate
Timeline
Restaurant Server
Lure Fish House
11.2021 - 09.2023
Drink Runner /Food Runner
Lure Fish House
11.2021 - 01.2022
Hostess
Lure Fish House
07.2021 - 10.2021
Bachelor of Science - Psychology
University of California - San Diego
Associate of Arts - Psychology
Moorpark Community College
High School Diploma -
Heritage Christian School
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