PRISCILLA LAKES
St Louis,MO
Summary
Experienced clinical pharmacist with expertise in delivering evidence-based recommendations to healthcare providers. Skilled in documentation and compliance reporting, ensuring adherence to regulatory standards. Committed to staying updated on the latest therapeutic options to enhance patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walgreens
07.2024 - Current
- Lead and oversee a team of 5 pharmacy staff, ensuring smooth daily operations and exceptional patient care.
- Led and successfully executed a pharmacy buyout, overseeing full inventory transfer including controlled substances while ensuring regulatory compliance and uninterrupted patient care.
- Ensure full compliance with federal, state, and company regulations to maintain a safe and efficient pharmacy environment.
- Manage hiring, onboarding, and training of new team members, fostering a collaborative and high-performing culture.
- Drive operational improvements, achieving a 52% increase in delayed-to-pickup prescription performance.
- Oversee inventory management, resolve insurance and billing issues, and enhance customer satisfaction.
Staff Pharmacist
Walgreens
12.2023 - 07.2024
- Supervised a team of 6, ensuring compliance with FDA standards, professional policies, and legal requirements.
- Measured blood pressure, administered immunizations, and provided Medication Therapy Management (MTM).
- Reviewed prescriptions for accuracy in drug, strength, dosage, and directions.
- Advised customers on OTC medications and communicated with physicians and insurers to resolve issues.
- Managed medication orders and verified incoming deliveries.
- Led transition efforts during the closure of a nearby pharmacy, overseeing patient profile and inventory transfers.
Staff Pharmacist
Long Term Care Rx
05.2023 - 12.2023
- Provided critical consultation to nurses and physicians on drug interactions, side effects, dosages, and storage.
- Collaborated with healthcare teams to monitor and assess drug regimens and therapy outcomes.
- Conducted drug utilization reviews, interventions, and therapy management.
- Evaluated medication orders for safety, efficacy, and appropriateness.
- Supervised production staff to ensure accurate order entry, workflow, and timely deliveries.
- Ensured accuracy and compliance in drug packaging and labeling.
Fulfillment Pharmacist
Skin Specialty Solutions
10.2019 - 05.2023
- Recognized as top-performing pharmacist, completing 3,000+ final verifications of outgoing shipments daily with 100% accuracy.
- Commended by the CEO for completing ~1/3 of all final verifications in Q1 2023; named Top Pharmacist of 2022.
- Provided workflow improvement recommendations to medical and engineering teams.
- Supervised 7 pharmacy technicians in fulfillment processes.
- Trained over 5 new pharmacists and assisted in onboarding and software training.
- Reviewed compounded product quality and safety prior to shipping.
- Clarified prescription orders directly with prescribing practitioners.
Education
Doctor of Pharmacy -
St. Louis College of Pharmacy
St. Louis, MO01.2018
Skills
- Medication therapy management
- Drug utilization review
- Quality assurance
- Workflow optimization
- Diabetes management
- Inventory management
- Staff training and mentoring
- Patient counseling
- Adverse drug reaction monitoring
- Patient care optimization
Websites
Certification
- Nevada State Pharmacist License, #22148, 2022
- Missouri State Pharmacist License, #2018036328, 2018
- ASHP Diabetes Management Professional Certification, 2023
- Pharmacy-Based Immunization Delivery, American Pharmacists Association, 2015
- Advanced Cardiovascular Life Support, American Heart Association, 2013
Timeline
Pharmacy Manager
Walgreens
07.2024 - Current
Staff Pharmacist
Walgreens
12.2023 - 07.2024
Staff Pharmacist
Long Term Care Rx
05.2023 - 12.2023
Fulfillment Pharmacist
Skin Specialty Solutions
10.2019 - 05.2023
Doctor of Pharmacy -
St. Louis College of Pharmacy