Priscilla Lozano
El Paso
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Advisor
Poe Toyota
El Paso
10.2024 - Current
- Provided exceptional customer service as an Express Service Advisor, ensuring prompt and efficient vehicle maintenance and repair
- Managed a high volume of customer inquiries, addressing concerns and providing accurate information on services offered
- Collaborated with technicians to prioritize work orders based on urgency and availability of parts, optimizing workflow efficiency
- Proactively upsold additional services such as tire rotations, fluid replacements, and filter changes based on manufacturer recommendations
- Assisted in the preparation of estimates for repairs, ensuring transparency and accuracy in pricing information
- Maintained detailed records of all service requests, including customer information, vehicle specifications, and performed repairs
- Utilized computer systems to schedule appointments, track inventory levels, and generate invoices for completed services
Therapist, front desk
Your life chiropractic
El Paso
01.2022 - 02.2024
- Greeting patients
- Scheduling appointments
- Answering calls
- Maintaining records
- Processing payments
- Assisting patients
- Maintaining office organization
- Physical therapy
- Electro stimulation
- Ultrasound
- Decompression
- EHR program
- Chiro touch
Driver
Spark driver
El Paso
07.2022 - 09.2023
Retail Sales
LDMA
El Paso
09.2019 - 05.2023
- Assisted in inventory management, ordering and stocking for retail sales.
Education
Associate's degree - Medical Assisting
Kaplan
El Paso, TX05.2014
Skills
- Cleaning
- Basic math
- Customer service
- Delivery Driver Experience
- Retail sales
- Warehouse experience
- Heavy lifting
- Forklift
- Communication skills
- Driving
- Materials handling
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Service Advisor
Poe Toyota
10.2024 - Current
Driver
Spark driver
07.2022 - 09.2023
Therapist, front desk
Your life chiropractic
01.2022 - 02.2024
Retail Sales
LDMA
09.2019 - 05.2023
Associate's degree - Medical Assisting
Kaplan