Priscilla Mercado
Mohave Valley,AZ
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's Fast Food Restaurant
11.2023 - 03.2024
- Improved customer satisfaction by providing friendly and efficient service at register.
- Worked front counter, drive-thru and other areas.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by up selling menu items and promoting special offers.
- Enhanced team productivity by maintaining clean and organized work environment.
- Maintain strong lift of approximately 40 pounds.
Crew Member
Qdoba Mexican Eats
03.2023 - 06.2023
- Improved customer satisfaction by providing friendly and efficient service at register.
- Reduced complaints from clients by addressing their specific cleaning requests and preferences.
- Enhanced cleanliness standards by consistently maintaining well-organized and efficient cleaning routine.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Gained repeat business from satisfied customers due to meticulous workmanship that exceeded their expectations.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Streamlined closing process for faster turnaround times by maintaining organized documentation.
- Went over 10 hours each day
Gas Station Clerk
Cenex Gas Station
07.2022 - 02.2023
- Enhanced customer satisfaction by providing efficient and friendly service at gas station.
- Maintained clean and organized store environment for improved customer experience.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at register.
- Assisted customers with fueling their vehicles, ensuring proper safety guidelines were followed.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Performed daily equipment inspections to identify potential maintenance needs and prevent operational downtime.
- Lifted up to 50 pounds at once
Education
High School Diploma -
Britton Hecla High School
Britton, SD05.2022
Skills
- Order Management
- Food Running
- Menu Memorization
- Safe Food Handling
- Customer Engagement
- Beverage Preparation
- Food Preparation
- Drive-Thru Operations
- Time Management
- Teamwork and Collaboration
- Integrity and Honesty
- Health Code Compliance
Certification
Certified Food Handlers Card
Timeline
Crew Member
McDonald's Fast Food Restaurant
11.2023 - 03.2024
Crew Member
Qdoba Mexican Eats
03.2023 - 06.2023
Gas Station Clerk
Cenex Gas Station
07.2022 - 02.2023
High School Diploma -
Britton Hecla High School
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