Priscilla Mitchell
Greensboro,NC
Summary
Dynamic professional with a proven track record at Allied Universal Security Services, excelling in guest reservation management and demonstrating outstanding customer service. Skilled in front desk support and adept at enhancing visitor experiences, I consistently exceed facility standards. My strong work ethic and ability to maintain strict patient data procedures highlight my comprehensive skill set.
Overview
4
4
years of professional experience
Work History
Security Officer
Allied Universal Services
Greensboro, NC
01.2023 - Current
- Company Overview: Charlotte- security
- Responded to alarms and conducted investigations as required.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
Environmental Services Housekeeper
Environmental Services
Winston-Salem, NC
03.2022 - 01.2023
- Company Overview: hospitality
- Kept storage areas organized and free of clutter by disposing of unused items appropriately.
- Performed general maintenance duties such as changing light bulbs or fixing broken locks on doors and windows.
- Exceeded facility standards regularly by working with detail-oriented approach.
Front Desk Receptionist
Quest Diagnostics
Charlotte, NC
02.2021 - 12.2022
- Assessed the need for additional staff, equipment, and services.
- Communicated with patients with compassion while keeping medical information private.
- Facilitated communication between members of the healthcare team
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Offered reception coverage to relieve staff during absences or breaks.
- Answered phones and routed voicemails to respective employees.
Concierge
Allied Universal Security Services
Charlotte, NC
01.2021 - 12.2022
- Company Overview: Charlotte - Front Desk
- Answer phones, sign for packages, and open inaccessible rooms.
- Arranged special accommodations for guests to enhance visitor experiences.
- Acknowledged and greeted guests entering or leaving the building, promoting a pleasant environment.
Education
Associate of Science - Pathway Science
Johnson C Smith University
Charlotte05.2024
diploma -
Carver High School
Winston-Salem01.2018
Skills
- Guest reservation management
- Front desk support
- Reservation coordination
- Outstanding customer service
- Strong work ethic
Awards
- Humanitarian Award, For putting others before myself and treating people how I want to be treated.
- Dean's List, Good grades never dropping below a B+ average.
Timeline
Security Officer
Allied Universal Services
01.2023 - Current
Environmental Services Housekeeper
Environmental Services
03.2022 - 01.2023
Front Desk Receptionist
Quest Diagnostics
02.2021 - 12.2022
Concierge
Allied Universal Security Services
01.2021 - 12.2022
Associate of Science - Pathway Science
Johnson C Smith University
diploma -
Carver High School
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