Laura P. Montemayor
Laredo,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
8
8
years of professional experience
Work History
Owner
Goodies N more snacks
Laredo, TX
01.2019 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Developed and implemented successful sales strategies to meet business goals.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Front Desk Receptionist
Grupo 3 C Carriers
Laredo, Texas
09.2023 - 06.2024
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Updated customer information in databases regularly to ensure accuracy of records.
- Completed basic bookkeeping and document filing.
Front Desk Receptionist
Forza Transportation Services
Laredo
02.2017 - 10.2019
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Monitored visitor access control systems including issuing identification badges when necessary.
Education
High School Diploma -
San Agustín Highschool
Laredo, TXSkills
- Business Management
- Budget Administration
- KPI Management
- Regulatory Compliance
- Verbal and written communication
Timeline
Front Desk Receptionist
Grupo 3 C Carriers
09.2023 - 06.2024
Owner
Goodies N more snacks
01.2019 - Current
Front Desk Receptionist
Forza Transportation Services
02.2017 - 10.2019
High School Diploma -
San Agustín Highschool