Priscilla Moseley
Greenville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in processing POS system transactions and providing superior customer service.
Overview
11
11
years of professional experience
Work History
Administrative Support Associate
East Carolina University
09.2024 - Current
- Ensured compliance with company policies and regulatory requirements through diligent record-keeping practices.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Optimized office supply inventory management through regular assessments of needs and strategic ordering practices.
- Improved customer satisfaction by addressing inquiries promptly and resolving issues in a professional manner.
- Worked effectively in fast-paced environments.
- Managed daily administrative tasks such as scheduling appointments, answering phone calls, and maintaining records to ensure smooth office operations.
Mobile Expert
T-Mobile
11.2020 - Current
- Maintained sound knowledge of company product suites
- Accepted and processed payments and purchases for new equipment using POS system
- Activated both contract and pre-paid wireless phones for a variety of customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts
- Answered customer questions about products and services, helped locate merchandise and promoted key items
Retail Sales Associate
EZ Wireless
04.2018 - 11.2020
- Greeted customers and helped with product questions, selections and purchases
- Helped customers complete purchases
- Used POS system to process sales, returns, online orders and gift card activations
- Issued receipts and processed refunds, credits or exchanges
- Balanced and organized cash register by handling cash and counting change
Key Holder
Sprint Authorized Retailer - Wireless Express
02.2015 - 04.2018
- Oversaw store operations by counting cash drawers, reviewing equipment management and helping staff
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service
- Engaged with customers to build rapport and promote long-term loyalty for increased sales
Front Desk Receptionist
Rodeway Inn & Suites
02.2014 - 02.2015
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Collected room deposits, fees and payments
Education
GED -
Pitt Community College
Winterville, NC03.2013
Skills
- Verbal communication
- Office administration
- Scheduling appointments
- File management
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
Timeline
Administrative Support Associate
East Carolina University
09.2024 - Current
Mobile Expert
T-Mobile
11.2020 - Current
Retail Sales Associate
EZ Wireless
04.2018 - 11.2020
Key Holder
Sprint Authorized Retailer - Wireless Express
02.2015 - 04.2018
Front Desk Receptionist
Rodeway Inn & Suites
02.2014 - 02.2015
GED -
Pitt Community College
Similar Profiles
Niska MajumdarNiska Majumdar
Research Assistant at East Carolina University, Brody School of MedicineResearch Assistant at East Carolina University, Brody School of Medicine
Coleman StancillColeman Stancill
Information Technology Assistant at East Carolina UniversityInformation Technology Assistant at East Carolina University
Vonya BrownVonya Brown
Administrative Support Specialist at East Carolina UniversityAdministrative Support Specialist at East Carolina University