Summary
Overview
Work History
Education
Skills
Timeline
Generic

Priscilla Puente

Houston

Summary

Dental professional with strong foundation in managing front office operations and coordinating patient care. Proven ability to enhance office efficiency and patient experience through effective scheduling and administrative management. Reliable team collaborator known for adaptability and achieving consistent results. Expertise in office management and patient communication.

Overview

18
18
years of professional experience

Work History

Accounts Receivable Clerk

MB2
04.2024 - 12.2024
  • Processed customer invoices and monitored accounts for timely payments.
  • Assisted in reconciling discrepancies between customer accounts and financial records.
  • Maintained accurate records of transactions using accounting software and spreadsheets.
  • Collaborated with team members to improve invoicing processes and reduce errors.
  • Insurance verification

Business Assistant

Heartland Dental
10.2022 - 04.2024
  • Coordinated scheduling for patient appointments, enhancing office efficiency and client satisfaction.
  • Managed inventory of dental supplies, ensuring availability and reducing delays in service delivery.
  • Assisted in processing patient insurance claims, improving reimbursement timelines through accurate submissions.
  • Developed training materials for new staff, streamlining onboarding processes and knowledge transfer.

Treatment Coordinator

TexDent Associates
01.2013 - 06.2018
  • Coordinated patient treatment plans, ensuring alignment with provider recommendations and patient needs.
  • Managed scheduling for consultations and follow-up appointments to optimize patient flow.
  • Facilitated communication between patients and dental professionals, enhancing overall service experience.
  • Educated patients on treatment options, addressing inquiries to promote informed decision-making.

Patient Care Coordinator

Smile Brands
10.2006 - 12.2012
  • Coordinated patient appointments and managed schedules to optimize clinic efficiency.
  • Communicated with patients regarding treatment plans and insurance coverage options.
  • Ensured compliance with regulatory standards and maintained accurate patient records.
  • Collaborated with dental staff to streamline patient flow and enhance service delivery.
  • Insurance verification
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.

Education

Basics

Lone Star College
Houston, TX

High School Diploma -

MacArthur High School
Houston, TX

Skills

  • Microsoft Excel
  • Insurance billing
  • Attention to detail
  • Insurance verification
  • HIPAA compliance
  • Dental software proficiency
  • Financial coordination
  • Patient services

Timeline

Accounts Receivable Clerk

MB2
04.2024 - 12.2024

Business Assistant

Heartland Dental
10.2022 - 04.2024

Treatment Coordinator

TexDent Associates
01.2013 - 06.2018

Patient Care Coordinator

Smile Brands
10.2006 - 12.2012

Basics

Lone Star College

High School Diploma -

MacArthur High School