PRISCILLA TORRES
Chattanooga
Summary
Dedicated professional with a robust background in dentistry,customer service, and education. Very detail oriented. Experienced in many fields of dentistry, developing engaging lesson plans and delivering high-quality housekeeping services, ensuring patient, and guest satisfaction through attention to detail and effective communication.
Overview
25
25
years of professional experience
Work History
Front Counter Clerk
Kleen-A-Matic Cleaners
Chattanooga
09.2025 - Current
- Greeted and assisted customers at the front counter with inquiries.
- Managed customer orders and tracked garment status updates.
- Handled cash, credit, and refund transactions accurately.
- Provided information on cleaning services and pricing to customers.
- Organized and maintained a clean and welcoming front counter area.
- Collaborated with team members to ensure timely service delivery.
- Addressed customer complaints professionally and resolved issues promptly.
- Resolved customer complaints quickly and professionally.
- Operated office equipment including cash registers, computers, printers, copiers, scanners, fax machines.
- Provided assistance with special projects as requested by management team.
- Greeted customers warmly and answered inquiries in a courteous manner.
- Complied with all applicable laws, regulations, policies, and procedures.
- Ensured compliance with health regulations by maintaining cleanliness of work area.
- Verified customer information to ensure accuracy of orders.
- Assisted with unloading delivery trucks, stocking shelves, and setting up displays.
- Handled incoming mail including sorting into categories and distributing accordingly.
- Stocked shelves with merchandise according to store guidelines.
English Tutor
Cambly
Chattanooga
02.2022 - Current
- Developed customized lesson plans for diverse student needs and learning styles.
- Facilitated engaging discussions to enhance critical thinking and language skills.
- Assessed student progress through regular evaluations and feedback sessions.
- Implemented interactive activities to promote vocabulary expansion and comprehension.
- Utilized educational technology tools for remote learning and resource sharing.
- Built student confidence through positive reinforcement.
- Provided feedback to students on their strengths, weaknesses, and progress.
- Engaged students and made lessons entertaining to hold interest and encourage learning.
- Assisted students in developing reading comprehension strategies, grammar rules, and writing techniques.
- Gave personalized attention to each student during lessons.
- Created a positive, encouraging environment to foster student growth in language skills.
- Adapted teaching methods according to the individual needs of each student.
- Taught students how to study, take notes, and complete test questions.
- Emphasized importance of good study habits and devised homework schedules to assist students in implementing tailored study plans.
Head Housekeeper for AIRBNB
Katrina Kay
Agauda
04.2025 - 07.2025
- Supervised daily housekeeping operations to ensure cleanliness and guest satisfaction.
- Trained and mentored housekeeping staff on cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Conducted inspections of guest rooms and public areas to maintain high standards.
- Implemented environmentally friendly cleaning practices to promote sustainability initiatives.
- Collaborated with front desk team to address guest requests and concerns promptly.
- Developed training materials for new hires to standardize housekeeping procedures.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Interacted pleasantly with clients and guests when performing daily duties.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Resolved customer complaints promptly and professionally.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used standard personal protective equipment to minimize chemical splashing incidents.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Organized supplies for use based on expected customer needs.
Housekeeper
Ashford Square Resort Lifestyle Community
Chattanooga
11.2021 - 01.2022
- Reported maintenance issues to management for timely resolution.
- Cleaned and sanitized guest rooms following established protocols.
- Restocked supplies in bathrooms and kitchens to ensure availability for guests.
- Assisted in maintaining cleanliness of common areas, including lobbies and hallways.
- Collaborated with team members to complete daily cleaning schedules effectively.
- Provided exceptional customer service by addressing guest requests promptly.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
Dental Hygienist
Dr. Revinings, Dr. Wilson, Dr. Puryear DDS
Chattanooga
01.2020 - 02.2021
- Clean calcareous deposits, accretions, and stains from teeth and beneath margins of gums, using dental instruments.
- Record and review patient medical histories.
- Examine gums, using probes, to locate periodontal recessed gums and signs of gum disease.
- Provide clinical services or health education to improve and maintain the oral health of patients or the general public.
- Feel and visually examine gums for sores and signs of disease.
Dental Hygienist
Dr. Eliot Zank
Boynton Beach
01.2019 - 09.2020
- Clean calcareous deposits, accretions, and stains from teeth and beneath margins of gums, using dental instruments.
- Record and review patient medical histories.
- Examine gums, using probes, to locate periodontal recessed gums and signs of gum disease.
- Provide clinical services or health education to improve and maintain the oral health of patients or the general public.
- Feel and visually examine gums for sores and signs of disease.
Dental Hygienist
Dr. Dale Smith DDS
Boynton Beach
06.2019 - 01.2020
- Clean calcareous deposits, accretions, and stains from teeth and beneath margins of gums, using dental instruments.
- Record and review patient medical histories.
- Examine gums, using probes, to locate periodontal recessed gums and signs of gum disease.
- Provide clinical services or health education to improve and maintain the oral health of patients or the general public.
- Feel and visually examine gums for sores and signs of disease.
Dental Hygienist
Dr. Terry Max DDS
Boca Raton
05.2017 - 01.2019
- Clean calcareous deposits, accretions, and stains from teeth and beneath margins of gums, using dental instruments.
- Record and review patient medical histories.
- Examine gums, using probes, to locate periodontal recessed gums and signs of gum disease.
- Provide clinical services or health education to improve and maintain the oral health of patients or the general public.
- Feel and visually examine gums for sores and signs of disease.
Dental Hygienist
Washington SQ Dental Group
New York
01.2011 - 05.2016
- Clean calcareous deposits, accretions, and stains from teeth and beneath margins of gums, using dental instruments.
- Record and review patient medical histories.
- Examine gums, using probes, to locate periodontal recessed gums and signs of gum disease.
- Provide clinical services or health education to improve and maintain the oral health of patients or the general public.
- Feel and visually examine gums for sores and signs of disease.
Dental Hygienist/ Assistant
Dr Alan J Spector
Floral Park
10.2001 - 06.2010
- Clean calcareous deposits, accretions, and stains from teeth and beneath margins of gums, using dental instruments.
- Record and review patient medical histories.
- Examine gums, using probes, to locate periodontal recessed gums and signs of gum disease.
- Provide clinical services or health education to improve and maintain the oral health of patients or the general public.
- Feel and visually examine gums for sores and signs of disease.
- Pour models, assisted 4 handed dentistry, front desk
- Note
- I worked on and off with Dr. Spector while I was attending hygiene school and after graduating as well
Education
AAS -
New York City College of Technology
Brooklyn05-2008
Skills
- Team player
- Communication Skills
- Computer Skills
- Ability to Multitask
- Fast Learner
- Prophylaxis
- Scaling and Root Planing
- Perio Maintenance
- Recalls
- Digital Radiographs
- Effective Time Management
- Compassionate
- Lesson planning
- Curriculum development
- Educational technology
- Student assessment
- Language instruction
- Customer relationship management
Affiliations
Reading, writing, cooking, evangelist
Languages
- English
- Spanish
References
References available upon request.
Timeline
Front Counter Clerk
Kleen-A-Matic Cleaners
09.2025 - Current
Head Housekeeper for AIRBNB
Katrina Kay
04.2025 - 07.2025
English Tutor
Cambly
02.2022 - Current
Housekeeper
Ashford Square Resort Lifestyle Community
11.2021 - 01.2022
Dental Hygienist
Dr. Revinings, Dr. Wilson, Dr. Puryear DDS
01.2020 - 02.2021
Dental Hygienist
Dr. Dale Smith DDS
06.2019 - 01.2020
Dental Hygienist
Dr. Eliot Zank
01.2019 - 09.2020
Dental Hygienist
Dr. Terry Max DDS
05.2017 - 01.2019
Dental Hygienist
Washington SQ Dental Group
01.2011 - 05.2016
Dental Hygienist/ Assistant
Dr Alan J Spector
10.2001 - 06.2010
AAS -
New York City College of Technology