Priscilla B. Vergara
Palm Beach Gardens,FL
Summary
Professional hospitality worker, ready to excel in fast paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. Enthusiastic and reliable in team collaboration during stressful situations and high-volume environments.
Overview
2027
2027
years of professional experience
Work History
Guest Services / Server
American Social – Las Olas
Florida
- Provided courteous, detail-oriented service to enhance guest experience in fast-paced setting
- Handled multiple requests simultaneously to uphold high standards of service
- Demonstrated strong time management, multitasking, and communication skills
- Collaborated with staff to streamline daily operations and improve service flow
- ~6 Months
Delivery Driver (Part-Time)
Instacart
- Delivered packages reliably and on time, ensuring customer privacy is upheld
- Updated customers about order status and substitutions clearly and promptly
- Supported team during peak hours to maintain service quality
Sales Associate
Anthropologie (Urban Outfitters, Inc.)
Florida
06.2024 - Current
- Delivered personalized customer support in fast-paced environment, enhancing overall customer satisfaction
- Executed accurate transactions using POS systems, ensuring customer confidentiality
- Assisted with order coordination, follow-ups, and issue resolution
- Maintained organized workspaces and adhered to company procedures
- Communicated clearly and professionally with customers and team members
- ~2 Years
Education
High School Diploma -
Florida Virtual School
01-2021
Skills
- Bilingual: English & Spanish
- Front Desk & Client / Patient Support
- Experience with POS systems
- Professional Phone & In-Person Communication
- Appointment scheduling
- Data Entry & Attention to Detail
- Cash handling
- Time Management & Organization
- Cross-Functional Support
- Strong work ethic
- Customer & Family-Focused Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Anthropologie (Urban Outfitters, Inc.)
06.2024 - Current
Guest Services / Server
American Social – Las Olas
Delivery Driver (Part-Time)
Instacart
High School Diploma -
Florida Virtual School
Cover Letter
Priscilla B. Vergara
Florida, United States
Bilingual: English & Spanish
Dear Hiring Manager,
I am writing to express my interest in an open position with your organization. I have experience in customer service, administrative-style support, and working with diverse populations in fast-paced environments, and I am eager to contribute my skills to a professional team.
Through my roles in retail, hospitality, delivery services, and volunteer work, I have developed strong communication, organization, and time management abilities in diverse environments. My volunteer/work experience and exposure working with individuals of all ages and animals has strengthened my patience, empathy, and attention to detail. Additionally, I am bilingual in English and Spanish, allowing me to communicate effectively with a wide range of clients and families. I am dependable, detail-oriented, and motivated to learn and grow in a professional setting. I would welcome the opportunity to further discuss how my skills and experience can support your organization.
Thank you for your time and consideration.
Sincerely, Priscilla V.