PRISHA FOX
Summary
Caring and compassionate Behavior Technician experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.
Overview
8
8
years of professional experience
Work History
Behavior Technician
Bierman Autism Center
Cary, NC
05.2024 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Assisted clients in identifying and setting goals to promote positive behavior development.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Charted on each patient daily.
Admission/Screener
George Washington Hospital
09.2020 - 06.2023
- Escorting and providing directions to patients and guests to and from the hospital in a welcoming, friendly, efficient and courteous manner
- Administering temperature checks and health related questionnaires to all employees and visitors to ensure a healthy environment
- Utilizes proper safe patient handling techniques
- Respond to guest inquiries and concerns promptly with courtesy
- Maintain strict confidentiality related to work information (HIPPA)
- Knowledge of the facility procedures and guest-related information including facility general information, general event information, airport information and emergency codes
- Receiving and inputting patient correct demographic and insurance plan
Cashier/Sorter
Goodwill Community Foundation
10.2016 - 05.2019
- Operated a cash register for cash, check and credit card transactions with 100% accuracy
- Stocked and replenished merchandise according to store merchandise layouts
- Identified potential shoplifters and alerted management
- Handled all customers relations issues in a gracious manner and in accordance with company policies
- Fostered a positive work environment by consistently treating all employees and customers with respect and considerations
- Sorted through garments, hanged and placed warehouse items on shelves in the correct spot
- Answered phone calls and reported the correct information to staff
Customer Service Representative
Humana Life Insurance
04.2016 - 10.2016
- Ensured superior customer experience by addressing customers concerns, demonstrating empathy and resolving problems on the spot
- Managed wide variety of customers service and administrative tasks to resolve customers issues quickly and efficiently
- Maintained cleanliness and presentation of stock room and production floor
- Directed calls to appropriate individuals and departments
- Asked open ended questions to assess customers' needs
- Recommended alternatives items if products were out of stock
Education
High School -
Southern Lee High School
Sanford, North carolina06.2013
Skills
- Quick learner
- Creative problem solver
- Self-motivated
- Motivated team player
- Active listening skills
- Data Collection
- Autism Spectrum Disorder Knowledge
- Prompting and Fading Strategies
- Positive Reinforcement
- Discrete trial teaching
- Applied Behavior Analysis
Timeline
Behavior Technician
Bierman Autism Center
05.2024 - Current
Admission/Screener
George Washington Hospital
09.2020 - 06.2023
Cashier/Sorter
Goodwill Community Foundation
10.2016 - 05.2019
Customer Service Representative
Humana Life Insurance
04.2016 - 10.2016
High School -
Southern Lee High School