Effectively managed multiple tables, ensuring quality service and customer satisfaction. Used POS systems for orders and billing, handled cash transactions, and followed company policies for returns and exchanges. Built customer relationships, assisted with product location, and contributed to a positive store environment, enhancing overall performance.
Overview
3
3
years of professional experience
Work History
Sales Associate
Lowes Distribution Center
Ponca City, C
04.2024 - Current
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
Built relationships with customers to encourage repeat business
Managed returns, exchanges and refunds in accordance with store policy
Prepared merchandise for sales floor by pricing or tagging
Helped customers locate products and checked store system for merchandise at other sites
Provided positive first impressions to welcome existing, new, and potential customers
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed
Server
Sakura
Ponca City, USA
03.2022 - 04.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
Served food and beverages promptly with focused attention to customer needs
Worked with POS system to place orders, manage bills, and handle complimentary items
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences