Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Prisilla Valenzuela

Glendale,AZ

Summary

Dedicated associate with strong customer service skills, strategic work ethic, and extensive experience in fast-paced environments. Recognized for teamwork, attention to detail, consistency, and creating welcoming atmospheres. Skilled in guest services, customer care, childcare, security, hosting, warehouse operations, inbound customer representative roles, and managing bookings and reservations. Highly motivated individual seeking career growth and advancement opportunities. Professional logistics specialist with proven ability to streamline inventory processes and optimize supply chain efficiency. Strong collaborative skills and adaptable to dynamic environments, ensuring reliable and consistent performance. Expertise in inventory management systems, data analysis, and problem-solving for effective inventory control and operational excellence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Water Spider

Amazon
08.2024 - 09.2024
  • Improved overall productivity by implementing efficient material handling techniques.
  • Streamlined workflow by organizing tools and materials for easy access during project execution.
  • Increased work output by optimizing welding and cutting processes.
  • Adhered to all company policies, procedures, and safety regulations, maintaining an excellent safety record throughout tenure.
  • Collaborated with team members to complete complex projects on time and within budget.
  • Developed strong relationships with coworkers through effective communication practices.
  • Maintained a clean and organized workspace, reducing the risk of accidents or injuries on the job site.

Sales Associate

Lovely Buds
06.2024 - 07.2024
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.

Reservationist/Customer Service

Alyeska Resort
09.2022 - 05.2024
  • As a reservations, agent at a hotel resort is my responsibility to maintain the call volume in our department in a timely fashion, my duties to assist and inform casters on a detailed information, special occasions, coordinated, and happening within our hotel within are establishment.
  • My main position was to place bookings and reservations of all kinds at our hotel such as hotel, bookings, pool reservations, dinner reservations, spa bookings or massage appointments.
  • As a reservations it's my job to provide a polish professional persona to represent are establishment.
  • Utilized reservation software proficiently, ensuring quick response times during high call volumes.
  • Demonstrated excellent multitasking skills while juggling multiple phone lines, emails, and walk-in guests simultaneously during peak periods.
  • Assisted front desk operations as needed by checking in guests or providing support during busy times or staff shortages.
  • Streamlined reservation processes for increased accuracy and reduced errors.
  • Reduced no-shows by implementing a proactive confirmation system for upcoming reservations.
  • Developed strong relationships with clients, leading to repeat bookings and referrals.

Grubhub Delivery Driver

Grubhub for Drivers
04.2021 - 07.2022
  • As a delivery driver for GrubHub services my job was to drive all over the valley of Phoenix and retrieve and pick up orders from restaurants, placed by customers, and to deliver them in a timely fashion to the designated location of delivery.

Inventory specialist

CCC auto inventory services
04.2021 - 04.2022
  • I was an inventory specialist for CCC Auto inventory services. My duty was to drive to dealerships all over the valley, inspect vehicles and the condition of the vehicle for resale, Fill out the FIR forms with all the detailed information of each vehicle vin number and special amenities.
  • Such as heated seats, Blindspot detection, Bluetooth four-wheel-drive, electric. Etc. The main description of my job is inspect the vehicles on the lot for the month to sort out vehicles that are still actively on the lot and have not been sold compared to new vehicles for resale on the lots they have not been documented in are system yet for insurance total loss resale.

Wrangler

Amazon Warehouse
04.2020 - 06.2020
  • As a wrangler I pulled in bound packages from conveyor belts and packed stacked and loaded them up in shipping trailers. Or I scanned and pulled busted broken damaged boxes or product from the line.
  • Also moved to arc Angel where I would search pull and scan boxes for pallet jacks. stacked and wrapped them up and labled em and Loaded them into the trailers for shippin.

Daycare Teacher

Bright Beginnings Childcare
01.2020 - 03.2020
  • Created a loving, safe environment for children by establishing social, emotional, and physical growth through intentional teaching and play.
  • Provided a safe, comfortable, and stimulating environment for children.
  • Maintained an agenda of activities for developmental growth.
  • Teachings of Letters, Numbers, Colors, Shapes and Words, Songs, Walking, Climbing, Patterns and Rhythm and Synchronizations.
  • To ensure the safety of are children at all times, We worked with a camera commutative operated system that allows the parents to check on and track the progress of their child's activities and wellbeing for the day.
  • With the responsibility of maintaining the health care and teaching of children. above all was to provide love and attentive care to create a safe developmental environment of home away from home.
  • Other duties included are disinfectanting organizing and cleaning toys and surfaces daily.

Hostess and Busser

HMSHost
03.2019 - 09.2019
  • As a Host it was my responsibility to work as a team and work in a fast pace environment and organize and seat guests that walk into are restaurant to dine.
  • To use tact people oriented skills to properly execute seating in a timely organized sensible fashion that meet and accommodate are guests needs.
  • Over time I learned and assisted the servers with bussing and serving drinks and tables along the way. as well as serving top customer service to guests to ensure well served experience in are airport.

Caregiver for Elderly

aztec training and evaluation
11.2017 - 09.2018
  • My position consisted of me caring for 4 elderly mentally challenged patient at a time with other employees. ranging from severer to minor mental and medical needs.
  • Such as epilepsy cerebral palsy diabetes Tourette syndrome down syndrome etc. it was are duties to ensure the care well-being and safety of are patience, from daily activities and errands.
  • To bathing changing and dressing as well as hygiene. As well as medical administration.
  • We were to ensure the patient kept a healthy schedule and lifestyle as well as prepping meals tailored to health restrictions and or allergy and medical purposes.
  • I was to maintain the cleanliness and organization of the household at all times. and provide companionship along the way to create a unified household to maintain mental and emotional stabilit.

Sales Associate

Dillard's, Inc.
10.2016 - 12.2017
  • As a sales associate for a shopping center it was my duty to ensure the comfort organization and flow for the floor i worked on.
  • To maintain cleanliness and organization. To restock and keep track of sale volume and inventory of the season.
  • To assist guests with shopping and finding items or solving issue with product and or items bought with in the store.

Security Guard (Unarmed)

UNIVERSAL PROTECTIVE SERVICES
05.2016 - 08.2016
  • As security for the esplanade plaza I was assigned tower 2 swing shift. my duties was to patrol the building and the property grounds.
  • To ensure safety and security of the property and the surrounding establishments. such as Bankers Trust, Verizon, Burkkadea, Tiffany & Bossco law firm and construction agencies.
  • I was responsible for patrolling and scoping the tower for safety violations and trespassing.
  • I was also responsible for the locks keys and security system of tower 2 and ensuring all facilities were locked and secure after hours of operation.

Packer and Shipper

Macys
10.2015 - 12.2015
  • Gift wrap packer for the holiday season, I was responsible for properly picking items and packing and gift wrapping them to be shipped out to the recipient.

Education

High School -

Premier charter school
Phoenix, AZ
03.2015

Skills

  • Customer service
  • Restaurant experience
  • Computer literacy
  • Communication skills
  • Food service
  • Guest services
  • Microsoft word
  • Caregiving
  • Warehouse Experience
  • Childcare
  • Cleaning Experience
  • Security
  • Cashiering
  • Busser Experience
  • Data Entry
  • Medication Administration
  • Computer Operation
  • Teamwork
  • Daycare
  • Driving Experience
  • Workflow optimization
  • Team collaboration
  • Cash handling
  • Reliability
  • Site preparation
  • Problem solving
  • Time management
  • Attention to detail
  • Adaptability and flexibility
  • Professionalism

Certification


  • Food Handler certification - 08/16/2024
  • Licensed CPR, AED and First Aid - Oct/10/2023
  • Liquor license Training - 08/22/2024

Timeline

Water Spider

Amazon
08.2024 - 09.2024

Sales Associate

Lovely Buds
06.2024 - 07.2024

Reservationist/Customer Service

Alyeska Resort
09.2022 - 05.2024

Grubhub Delivery Driver

Grubhub for Drivers
04.2021 - 07.2022

Inventory specialist

CCC auto inventory services
04.2021 - 04.2022

Wrangler

Amazon Warehouse
04.2020 - 06.2020

Daycare Teacher

Bright Beginnings Childcare
01.2020 - 03.2020

Hostess and Busser

HMSHost
03.2019 - 09.2019

Caregiver for Elderly

aztec training and evaluation
11.2017 - 09.2018

Sales Associate

Dillard's, Inc.
10.2016 - 12.2017

Security Guard (Unarmed)

UNIVERSAL PROTECTIVE SERVICES
05.2016 - 08.2016

Packer and Shipper

Macys
10.2015 - 12.2015

High School -

Premier charter school

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