PRITI SAMADDAR
114 47 118 Street, 1st Floor, South Ozone Park,
Summary
Diligent cash register operator with proven track record in managing team operation and ensuring smooth workflow. Effective at handling customers with care through resources, coordination, and crisis intervention. Over 5 years of experience in business management along with developing strategic opportunities.
Overview
19
19
years of professional experience
Work History
Shift Leader
Dunkin' Donuts
06.2021 - 07.2024
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
Shift Leader
Dunkin' Donuts
07.2024 - 09.2024
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Shift Leader
Dunkin' Donuts
10.2024 - 03.2025
- Maintained cleanliness and organization of work areas for safety compliance.
- Implemented promotional strategies to increase sales during designated periods.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
PSE Sales & SVCS Distribution Associate
US Postal Office
04.2025 - 04.2025
- Operated sorting machinery to streamline mail processing and minimize delays.
- Maintained accurate inventory records of postal supplies and equipment.
Shift Leader
Dunkin' Donuts
06.2025 - Current
- Supervised team members to ensure efficient service and product quality.
- Trained new employees on operational procedures and customer service standards.
- Managed inventory levels to minimize waste and maintain stock availability.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
Volunteer Coordinator
Radha Madhab Temple
01.2018 - Current
- Managed scheduling for events, ensuring optimal volunteer coverage and resource allocation.
- Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
- Developed and maintained volunteer database, facilitating effective communication and scheduling.
Training Coordinator
BRAC Bangladesh [NGO]
01.2007 - 06.2009
- Designed and implemented training programs to enhance staff skills and performance.
- Coordinated logistics for training sessions, ensuring resources were available and accessible.
- Developed evaluation tools to assess training effectiveness and identify areas for improvement.
- Facilitated workshops and seminars, promoting participant engagement and knowledge retention.
Education
Master of Arts - History
National University, Bangladesh
Gazipur, Bangladesh01-1995
Bachelor of Arts - Liberal Arts
National University, Bangladesh
Gazipur, Bangladesh01-1993
High School Diploma -
Board of Intermediate And Secondary Education
Jessore, Bangladesh01-1991
Skills
- Cash handling
- Team leadership
- OSHA regulations compliance
- Creative problem solving
- Experienced with Microsoft Office applications
- Policy and procedure enforcement
Languages
Bengali
Native or Bilingual
English
Professional Working
Hindi
Limited Working
Timeline
Shift Leader
Dunkin' Donuts
06.2025 - Current
PSE Sales & SVCS Distribution Associate
US Postal Office
04.2025 - 04.2025
Shift Leader
Dunkin' Donuts
10.2024 - 03.2025
Shift Leader
Dunkin' Donuts
07.2024 - 09.2024
Shift Leader
Dunkin' Donuts
06.2021 - 07.2024
Volunteer Coordinator
Radha Madhab Temple
01.2018 - Current
Training Coordinator
BRAC Bangladesh [NGO]
01.2007 - 06.2009
Master of Arts - History
National University, Bangladesh
Bachelor of Arts - Liberal Arts
National University, Bangladesh
High School Diploma -
Board of Intermediate And Secondary Education