Dedicated office manager with a proven track record in customer service, staff supervision, and workflow optimization. Expertise in training new hires and ensuring compliance, ready to enhance operational efficiency.
Overview
22
22
years of professional experience
Work History
Office Manager
Vegas Medical
Las Vegas, Nevada
05.2015 - 05.2025
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Supervised staff members, organized schedules and delegated tasks.
Reviewed files and records to obtain information and respond to requests.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Provided training to new hires on office policies and procedures.
Managed, scheduled and coordinated office functions and activities for employees.
Organized company events including holiday parties, team building activities .
Ensured compliance with applicable laws regarding employment practices.
Assisted in recruiting, onboarding and training new employees.
Managed daily office operations and workflow for a medical facility.
Coordinated staff schedules and ensured adequate coverage for patient care.
Office Manager
United MedicalSupplies
Las Vegas, Nevada
01.2003 - 05.2015
Managed daily office operations and workflow for a medical facility.
Coordinated staff schedules and ensured adequate coverage for patient care.
Implemented office policies to improve efficiency and streamline processes.
Trained new employees on office procedures and software systems.
Maintained compliance with health regulations and safety standards in the workplace.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.