Priya Patel
Canton,MA
Summary
Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Intensive Care Coordinator
Riverside Community Care
Norwood, Massachusetts
12.2024 - Current
- Coordinated patient care plans across multidisciplinary teams for optimal outcomes.
- Developed discharge plans to ensure continuity of care post-hospitalization.
- Facilitated patient assessments to identify needs and resources required.
- Collaborated with social services to address social determinants of health.
- Maintained up-to-date knowledge of best practices in intensive care medicine.
- Advocated for patient rights and preferences throughout the care process.
Clinical Documentation Specialist
South Shore Health System
Norwell, Massachusetts
05.2023 - 11.2024
- Analyzed clinical documentation for accuracy and compliance with regulatory standards.
- Collaborated with healthcare providers to improve documentation practices and efficiency.
- Educated staff on best practices for clinical documentation and coding requirements.
- Assisted in developing policies for effective clinical documentation processes.
- Supported interdisciplinary teams in achieving high-quality patient care through proper documentation.
- Maintained current knowledge of ICD-10 coding requirements, CPT and HCPCS coding systems, DRG assignment criteria and CMS regulations.
Clinical Case Manager
South Shore Health System
Norwell, Massachusetts
02.2021 - 05.2023
- Coordinated comprehensive care plans for diverse patient populations.
- Assessed client needs through interviews and clinical evaluations.
- Developed resources and educational materials for patients and families.
- Documented case notes and maintained accurate client records.
- Advocated for clients' rights within healthcare systems and community services.
- Maintained accurate records of client information in accordance with HIPAA regulations.
Healthcare Quality Management Intern
University of Massachusetts Medical Center
09.2022 - 05.2023
- Coordinated volunteer activities for community outreach events, fostering a culture of civic engagement and awareness around key issues affecting the population''s health status.
- Monitored emerging public health threats, informing appropriate responses from relevant agencies.
- Provided extensive clerical support to manage correspondence, files, and communications.
- Engaged members of public in available resources through friendly and knowledgeable support.
- Built partnerships with local organizations to increase access to resources and services for vulnerable populations.
- Conducted epidemiological investigations to identify trends in communicable diseases within target populations.
- Educated clients on available resources related to their unique healthcare needs by conducting individual assessments and referrals.
- Analyzed trends in patient satisfaction data, recommending actionable steps for enhancing the patient experience.
- Reduced hospital readmissions through effective care coordination and communication among healthcare team members.
- Facilitated staff education on best practices in quality management, strengthening overall organizational performance.
Graduate Research Assistant
Zuckerberg College of Health Science
10.2021 - 09.2022
- Utilized advanced statistical software to analyze large datasets, uncovering key insights for informed decision making.
- Participated in regular meetings with project supervisors, providing progress updates and discussing potential challenges or areas for improvement.
- Assisted in manuscript preparation, contributing to the publication of influential articles in peer-reviewed journals.
- Managed multiple research projects simultaneously, ensuring timely completion and adherence to high-quality standards.
Regulatory and Clinical Research Coordinator
Weiss Memorial Hospital
01.2020 - 11.2020
- Followed informed consent processes and maintained records.
- Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
Resident Physician
U N Mehta Institute of Cardiology & Research Centre
12.2016 - 10.2019
- Evaluated patient histories, complaints, and current symptoms.
- Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
- Engaged with other professionals to impart knowledge and discuss best treatment courses.
- Diagnosed and treated patients suffering from chronic conditions.
- Researched industry innovations and emerging treatments to improve care delivery.
- Participated as monitoring physician in clinical trials of medications and treatments.
- Conducted research and stayed current with medical advancements, contributing to growth of medical knowledge.
- Implemented individualized care plans to improve patient outcomes.
- Enhanced medical knowledge for residents by conducting regular educational seminars and workshops.
- Evaluated the effectiveness of current treatments by participating actively in morbidity/mortality conferences, generating constructive feedback for improvement.
- Met with more than 40 patients each day in dynamic hospital setting.
Intern Doctor
Pramukhswami Medical College And Hospital
05.2015 - 05.2016
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
- Admitted and treated patients as part of hospital's 24-hour on-call services.
- Volunteered at community health clinic to provide high quality care for low-income and indigent patients.
- Handled inpatient insurance claims and paperwork.
- Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
- Took detailed notes on patient conditions and diagnoses.
- Supported senior physicians during rounds by taking notes, updating records, and facilitating communication between team members.
- Assisted in surgical procedures for better patient outcomes and a deeper understanding of medical processes.
Education
Master of Public Health - Healthcare Management
University of Massachusetts - Lowell
Lowell, MA05-2023
M.D. - Medicine
Pramukhswami Medical College And Hospital
Gujarat,India05-2016
Skills
- Clinical data management
- Patient advocacy
- Clinical documentation
- Data analysis and interpretation
- Statistical analysis and visualization
- Project management and organization
- SQL and R programming
- Research and analytical skills
- HIPAA compliance
- EHR data analysis
- Interpersonal communication
Certification
- OSHA Certified
- Advanced Cardiac Life Support Certification (ACLS)
- CPR and first aid certified
Timeline
Intensive Care Coordinator
Riverside Community Care
12.2024 - Current
Clinical Documentation Specialist
South Shore Health System
05.2023 - 11.2024
Healthcare Quality Management Intern
University of Massachusetts Medical Center
09.2022 - 05.2023
Graduate Research Assistant
Zuckerberg College of Health Science
10.2021 - 09.2022
Clinical Case Manager
South Shore Health System
02.2021 - 05.2023
Regulatory and Clinical Research Coordinator
Weiss Memorial Hospital
01.2020 - 11.2020
Resident Physician
U N Mehta Institute of Cardiology & Research Centre
12.2016 - 10.2019
Intern Doctor
Pramukhswami Medical College And Hospital
05.2015 - 05.2016
Master of Public Health - Healthcare Management
University of Massachusetts - Lowell
M.D. - Medicine
Pramukhswami Medical College And Hospital
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