Priya Singh
Bergenfield
Summary
Dynamic sales associate with a proven track record at Dollar General, excelling in customer service and visual merchandising. Adept at cash handling and utilizing technology to enhance customer experiences. Recognized for effectively resolving customer complaints and maintaining an inviting store environment, driving customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Sales associate
Dollar General
Bergenfield
05.2022 - 05.2024
- Greeted customers, delivering exceptional service to enhance shopping experience.
- Assisted customers in locating products, answering questions, and providing tailored product advice.
- Assisted customers with product selection and provided excellent service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Organized merchandise displays to enhance store appearance and accessibility.
- Maintained cleanliness of store, ensuring a welcoming environment with organized displays.
- Restocked shelves to ensure product availability.
- Used technology resources to assist customers in locating and selecting items.
Relief Secretary
01.2019 - 01.2020
- Managed daily correspondence and scheduled appointments for executives.
- Communicated effectively with clients, vendors, and internal teams daily.
- Handled incoming calls, providing accurate information and efficiently directing calls to appropriate individuals.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Organized and maintained filing systems for efficient document retrieval.
- Coordinated travel arrangements and itineraries, ensuring timely and organized travel for staff members.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Assisted in preparing reports and presentations, contributing to informed decision-making for management.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Billing Clerk
01.2018 - 01.2019
- Handled payment processing, invoicing, and collections, maintaining cash flow and customer satisfaction.
- Oversaw invoice generation through accounting software, ensuring timely processing for customer accounts.
- Processed billing statements accurately for customer accounts.
- Performed data import, scanning, or manual keying processes to verify invoice accuracy.
- Updated account records in the database regularly for accuracy.
- Maintained organized files of billing documentation and records.
- Communicated with vendors regarding payment status and issues.
- Supported financial report preparation for management, contributing to strategic decision-making.
Receptionist
Ddl Business Systems
01.2017 - 04.2018
- Managed front desk operations and greeted visitors warmly.
- Answered multi-line phone system and directed calls efficiently.
- Greeted visitors and provided assistance, creating a welcoming environment.
- Assisted clients with inquiries, providing timely communication and support to enhance client satisfaction.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments and coordinated meeting logistics to optimize staff time.
- Scheduled and confirmed appointments.
- Handled incoming mail and packages, distributing them to appropriate staff.
Education
Graduate from High school -
Account qualification -
Computer Knowledge -
Skills
- Product knowledge
- Sales forecasting
- Visual merchandising
- Customer service
- Cash handling
- Technology utilization
Hobbies and Interests
- Socializing
- Reading
Personal Information
- Date of Birth: 07/12/97
- Marital Status: Married
Timeline
Sales associate
Dollar General
05.2022 - 05.2024
Relief Secretary
01.2019 - 01.2020
Billing Clerk
01.2018 - 01.2019
Receptionist
Ddl Business Systems
01.2017 - 04.2018