To be able to learn more advanced skills and gain experience. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
IT Help Desk
University of South Carolina Sumter (Campus)
01.2021 - 09.2021
Responding to client support queries.
Diagnosing and solving computer issues.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Identified needs of customers promptly and efficiently.
Exceeded customer satisfaction by finding creative solutions to problems.
Education
Accounting -
University of South Carolina Aiken
05.2025
Associate of Science -
University of South Carolina Sumter
12.2021
Business Career Program -
Computer System Institute
12.2019
Skills
Attention to details without losing the end goal
Team player
Time Management
Able to communicate effectively
Ability to prepare financial statements
Understanding GAAP
Strong work ethic
Professionalism
Prioritization
Able to use Excel efficiently
Create a balance sheet
General business knowledge
Service Orientation
Project Planning
Cultural Awareness
Languages
English
Gujarati
Hindi
Languages
English
Full Professional
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
IT Help Desk
University of South Carolina Sumter (Campus)
01.2021 - 09.2021
Accounting -
University of South Carolina Aiken
Associate of Science -
University of South Carolina Sumter
Business Career Program -
Computer System Institute
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