To be able to learn more advanced skills and gain experience. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
IT Help Desk
University of South Carolina Sumter (Campus)
01.2021 - 09.2021
Responding to client support queries.
Diagnosing and solving computer issues.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Identified needs of customers promptly and efficiently.
Exceeded customer satisfaction by finding creative solutions to problems.
Student Advisor/Student Mentor/Adjunct Instructor at University Of South Carolina SumterStudent Advisor/Student Mentor/Adjunct Instructor at University Of South Carolina Sumter
CDL Program Director / State Third Party Tester at Lake Sumter State College, South Lake CampusCDL Program Director / State Third Party Tester at Lake Sumter State College, South Lake Campus