PRIYANKA CHOUHAN
New jersey
Summary
A highly skilled and resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes with a proven track record in management, marketing, and finance. Equipped with comprehensive experience in fashion design, including showcasing six original designs at New York Fashion Week 2024. Strong background in financial analysis and client relationship management, consistently achieving performance targets. Passionate about leveraging creative skills and business acumen to contribute to the company's growth and innovation.
Overview
7
7
years of professional experience
Work History
ACCOUNT MANAGER
Coinbase
06.2020 - 10.2021
- Boosted sales by 5% through customer needs analysis and effective communication
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
Digital Account Manager
EIR
08.2019 - 03.2020
- Analyzed and reported digital campaign performance with focus on program optimization.
- Supported new business development efforts by creating compelling proposals showcasing the value of the company''s digital services offerings.
- Developed strong relationships with clients, fostering trust and open communication for better account management.
BUSINESS DEVELOPMENT MANAGER
Standard Chartered Bank
02.2016 - 04.2018
- Led client acquisition and retention, enhancing sales and product development
- Collaborated with internal departments such as finance, operations, and logistics to ensure smooth execution of business development plans.
- Led contract negotiations with clients, suppliers, or partners that balanced company interests while fostering strong relationships for long-term mutual benefit.
- Led employee relations through effective communication, coaching, training, and development.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
BUSINESS CO-FOUNDER AND ONLINE MARKETING MANAGER
RB INVESTMART
08.2014 - 06.2020
- Developed and managed brand and marketing strategy
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
Education
FASHION DESIGN PROFESSIONAL -
New York School of Design
01.2024
Master of Science -
University College Cork
Cork, Ireland02.2020
MBA -
IBS Business School
Mumbai, India01.2016
BACHELOR OF INFORMATION TECHNOLOGY -
G.L. Bajaj Institute Of Technology And Management
06.2014
Skills
- Sales Development
- Marketing and Sales Strategy
- Financial and Accounting Skills
- Microsoft Office
- Client Relationship Management
- Strategic Planning
- Customer Relationships
- Account oversight
Yoga, Meditation
11yrs of practicing yoga and meditation.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
ACCOUNT MANAGER
Coinbase
06.2020 - 10.2021
Digital Account Manager
EIR
08.2019 - 03.2020
BUSINESS DEVELOPMENT MANAGER
Standard Chartered Bank
02.2016 - 04.2018
BUSINESS CO-FOUNDER AND ONLINE MARKETING MANAGER
RB INVESTMART
08.2014 - 06.2020
FASHION DESIGN PROFESSIONAL -
New York School of Design
Master of Science -
University College Cork
MBA -
IBS Business School
BACHELOR OF INFORMATION TECHNOLOGY -
G.L. Bajaj Institute Of Technology And Management
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