Priyanka Das-Lara
Yonkers,NY
Summary
Proactive business analyst with over 4 years of experience driving successful business processes for finance/HR companies. Committed to maximizing the impact of key performance metrics to enhance and expand business operations. Skilled in meeting needs, improving processes, and exceeding requirements in team environments. Known for diligent work ethic, strong communication abilities, and exceptional task prioritization skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Analyst
Insperity
05.2023 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Created dashboards to monitor and track key performance indicators.
- Improved project timelines by proactively identifying potential risks and bottlenecks in the testing phase.
- Streamlined testing processes by designing comprehensive test plans with QE, executing test cases, and reporting defects for prompt resolution.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, and sprint retrospectives.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
Business Analyst Consultant
General Electric
10.2020 - 12.2022
- Engage in various JAD session meetings with stakeholders and technology team to gather, capture and translate business requirements into effective user stories
- Maintain Sprint Burn-down charts, and provided Sprint release status updates to management to ensure IT team is up to date with project status
- Create Use Cases, User Stories and Function/ Technical Requirement Documents (FRD/ TRD) and document child user stories and support them with UML activity diagram and wireframes as needed
- Participate and facilitate in variety of Agile SCRUM ceremonies such as Daily Stand Up, Sprint Planning, Sprint Retrospective, Backlog Grooming and Sprint Demo to provide sprint status updates, reduce roadblocks and show current sprint progress
- Create project plans in accordance with project management framework standard and procedures, and identified ongoing issues and gaps within project plans to help eliminate future implementation issues
- Involved in Backlog grooming sessions, and monitored sprint burn down charts to track sprint progress
- Document child user stories and support them with UML activity diagram and wire frame
- Coordinate with onshore and offshore teams and worked closely with developers/testers to assure through understanding of User Stories and Acceptance Criteria
- Lead the delivery of all Sprints meetings and interaction with team members such as Daily Stand up meeting, Sprint Planning, Sprint Retrospective, and Sprint Demo
- Responsible for monitoring and tracking sprint progress, prepare weekly status reports, and coordinate tasks and activities directed toward completing project goals.
Jr. Business Analyst
Citi Bank
07.2019 - 09.2020
- Identified ongoing issues and gaps within project plans, in order to eliminate implementation issues
- Worked closely with developers/testers and assist in sprint planning meetings to review user stories, and provided any UML diagrams when needed
- Created systems and business process gap analysis to initiate design implementation
- Illustrated data mapping diagrams, Process Flow diagrams and use case diagrams using Visio
- Work with Product Owner to ensure product backlog properly groomed and prioritized
- Modeled proposed application and functional workflow by using various UML diagrams and Wireframes that best meets user requirements and feasible for QA and Development team
- Provided recommendations and advice to business groups on process improvement projects by analyzing business process flows and identifying changes based on need
- Defined and Clarified the Project Scope, Developed Project plan, schedule, policies and procedures to support the achievement of the Project objective
- Ensured requirements in backlog were properly groomed and prioritized to minimize time being spent in Sprint Planning Sessions.
Education
Bachelors of Arts -
John Jay College of Criminal Justice
NY, NY12.2016
Skills
- Requirements Gathering
- Microsoft Office Suite
- Project Management
- User Acceptance Testing
- Business process improvement
- SQL Proficiency
- Business Process Mapping
- Gap analysis
- Test case scenarios
- SQL and Databases
- Team Collaboration
Certification
Certified Scrum Master
Technicalsummary
SCRUM, Agile, Waterfall, Azure, JIRA, Azure Data Studio, Microsoft SQL server, Confluence, Visual Studio, MS Excel, SharePoint, MS Visio, Draw iO, Axure RP, MS Paint, MS Project, Mural, Mind Manager
Languages
Hindi
Professional Working
Bengali
Native or Bilingual
Timeline
Business Analyst
Insperity
05.2023 - Current
Business Analyst Consultant
General Electric
10.2020 - 12.2022
Jr. Business Analyst
Citi Bank
07.2019 - 09.2020
Bachelors of Arts -
John Jay College of Criminal Justice
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