Priyanka Malhotra
Upper Marlboro,MD
Summary
Veteran Billing Manager focused on team efficiency and producing high-quality work. Excellent collaborator and relationship-builder familiar with compliance and documentation requirements. Enthusiastic about taking billing operations to the next level through proactive leadership and skilled problem solving.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Billing Manager
Dr. Satwant Kaur
09.2017 - Current
- Reviewed billing problems, researched issues, and resolved concerns.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Worked with customers to develop payment plans and bring accounts current.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Utilized financial software to prepare consolidated financial statements.
- Covered 20 patients a day
Lead Medical Biller
Self-employeed
03.2010 - Current
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Collected payments and applied to patient accounts.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Posted payments and collections on regular basis.
- Filed and updated patient information and medical records.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Utilized various software programs to process customer payments.
- Managed 200 patients billing in total, around 60 from Bowie Behavior
Manager
Dr. Ganjoo
03.2011 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Managed and covered 60 patients
Education
No Degree - Billing
Prince George's Community College
Upper Marlboro, MD2011
Master of Arts - Music
KMV College
Punjab, India03.2000
Skills
- Report Preparation
- Process Improvements
- Operations Monitoring
- Customer Service
- Goal Setting
- Prioritizing and Planning
- Critical Thinking
Certification
- Certified Biller
Timeline
Billing Manager
Dr. Satwant Kaur
09.2017 - Current
Manager
Dr. Ganjoo
03.2011 - 10.2023
Lead Medical Biller
Self-employeed
03.2010 - Current
No Degree - Billing
Prince George's Community College
Master of Arts - Music
KMV College
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