Priyanka Reddy

• Identified areas of possible system improvement to enhance overall business performance, accounting for budgetary concerns and business goals.
• Trained junior personnel in our Search product during onboarding and through remedial education.
• Elicited and clearly documented business and system requirements.
• Analyzed proposed and extant systems for technological limitations and conformation with current technology needs.
• Provided and supported implementation of business solutions by identifying business needs and carrying out necessary practices and processes.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
• Collaborated with upper management to drive strategy and implement new processes.
• Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
• Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into detailed data, abstracts up from low-level information to a general understanding, and distinguishes user requests from the true underlying needs.

• Working closely with all stakeholders in enabling the product strategy, vision, roadmap and prioritizing backlog items.
• Writing user stories that solve business problems and creates valuable business outcomes.
• Break down stories into weekly sprints and guide the team to meet the goals.
• Responsible for the product releases and all communications.
• Responsible for Ideation of new ideas and prioritize them along with determining which ideas should be promoted into features and integrate them into the roadmap.
• Worked on establishing and maintaining a high level of credibility with stakeholders.
• Developed creative presentations, trend reports, and product data sheets.

• Demonstrated proficient leadership skills to motivate employees and build competent teams to meet Accessibility standards in Investment Banking related business.
• Assisted in hiring employees to maximize productivity while training staff on best practices and protocols.
• Identified opportunities to improve business process flows and productivity.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Established performance goals for department and outlined processes for achievement.
• Established performance goals for department and provided methods for reaching milestones.
• Performed all phases of Requirement Management, including elicitation, gathering, analyzing, detailing and tracking requirements.
• Facilitated JAD sessions as needed and participated in sprint review, sprint retro and sprint planning.
• Worked with a broad range of Web/mobile accessibility technologies:

Web accessibility on various platforms including Windows and MacOS.

Mobile accessibility on various platforms including Android and IOS.

Hands-on experience with Assistive Technologies e.g., screen readers, magnifiers, alternative input, Axe etc.

Familiarity with Web accessibility standard WCAG 2.0 & 2.1.

• Joined State of Ohio’s Certification team, responsible for managing and overseeing the CMS certification using the modular approach.
• As a business analyst, was primarily responsible for managing the assessment for checklist criteria with the SMEs and business, enterprise team, IV&V and systems contractor to identify the state of each of the checklist criteria.
• Upon successful completion of the certification of State of OH, was involved in State of VT as well.
• Lead the business analyst efforts towards successful completion and CMS Certification of 3 MMIS modules – Pharmacy Benefit Manager, Care Management and Provider Management for the State of Ohio.
• Point of contact for MECT (2.1.1, 2.2 and 2.3) and MEET (1.0 and 1.1) checklists criteria assessment, business justification for those not applicable and certification evidence package for those applies to the state.
• Worked closely with State’s enterprise team, systems contractor, IV&V and other stakeholders.
• Participated in the CMS reviews for PBM, Care and PMM modules.
• Lead and supported CMS reviews both remote and on site – preparing agenda in collaboration with CMS/MITRE provided guidelines, template; hosting and moderating prep calls with presenters; preparing slide deck to be used in the review; granting access to State’s SharePoint site where checklist with single click URL to the evidence package are housed; answer any question on the required artifacts or evidence and share if necessary.
• Used Egnyte for secure sharing of the developed evidence with the vendors.

• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Collaborated with stakeholders to define project objectives and criteria.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Analyzed and documented the system specifications, Business requirements and detail design of the software for full understanding of the business and used RequisitePro for the requirement tracking and analyzing.
• Used SQL queries to verify data persistence while application testing.
• Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions, and assisted the development of User Manuals for customers.
• Hands-on experience using Postman to perform API request/response testing; configured and used SwaggerUI in Visual Studio to generate API documentation.

• Under direction of a supervisor, assisted with the daily management of operational functions of the Project Team, including preparation and minutes for standing meetings, reporting processes, information flow.
• Provided documentation support for requirements gathering; process analysis; gap analysis; design of new functionality; and product testing.
• Participated in project walkthroughs: business requirements gathering, design walkthrough, functional test plans and implementation sessions.
• Developed periodic project progress reports.
• Managed written communications between stakeholders and internal business units.
• Managed and maintained content management and control processes and tools.