Prokrity Biswas
Moscow,ID
Summary
A dynamic leader with a proven track record at Idaho Eats (True Burger), excelling in strategic planning and quality control. Skilled in coaching and fostering diversity, I significantly enhanced customer satisfaction and team efficiency. Expert in schedule management and conflict resolution, I drive initiatives that promote excellence and workplace safety.
Overview
1
1
year of professional experience
Work History
Team Lead (Food Service Worker)
Idaho Eats (True Burger)
08.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Custodian
University Of Idaho
05.2024 - 08.2024
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Education
Bachelor of Science - Biotechnology And Plant Genomics
12-2028
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Quality control
- Workplace safety
- Schedule management
- Diversity and inclusion
- Strategic planning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 5 staff members.
Languages
Bengali
Native or Bilingual
English
Native or Bilingual
Hindi
Elementary
Spanish
Limited Working
Timeline
Team Lead (Food Service Worker) - Idaho Eats (True Burger)
08.2024 - Current
Custodian - University Of Idaho
05.2024 - 08.2024
University of Idaho - Bachelor of Science, Biotechnology And Plant Genomics
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