Summary
Overview
Work History
Education
Skills
Timeline
Generic

Promise Crews

Weatherford ,TX

Summary

A seasoned Barista Trainer at Albertsons, I excel in leadership and sales, enhancing team performance and customer satisfaction. Known for effective communication and memorization skills, I successfully trained employees, boosting specialty drink sales through innovative upselling techniques. My approach combines respectful coaching with a focus on achievements,significantly contributing to workplace efficiency and revenue growth.

Overview

5
5
years of professional experience

Work History

Barista Trainer

Albertsons
09.2019 - 04.2024
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Taught proper procedures and strategies for success to new employees.
  • Handled cash and processed payments accurately to avoid errors.
  • Trained new employees in groups and in one-on-one scenarios.
  • Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.
  • Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Education

GED - Business Administration

Springtown High School
Springtown, TX
05.2022

Skills

Leadership experience

Communicating with people effectively and accommodating to what they are looking for

Memorizing names

Sales expertise

Timeline

Barista Trainer

Albertsons
09.2019 - 04.2024

GED - Business Administration

Springtown High School
Promise Crews