Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Account Executive
SEK Media
12.2022 - Current
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Qualified leads, built relationships and executed sales strategies to drive new business.
Attended networking events to build relationships and identify sales opportunities.
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Gained understanding of goals, objectives and processes to meet client business needs.
Negotiated contracts successfully, securing favorable terms for both the company and clients.
Resolved issues promptly to drive satisfaction and enhance customer service.
Asset Protection Investigator
Wal-Mart
10.2019 - 12.2022
Patrolled store and staffed designated posts for visible security presence to customers and associates.
Minimized loss for the company through timely resolution of cases involving theft, fraud, and policy violations.
Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
Maintained a detailed knowledge of company products, services, and policies to better understand potential vulnerabilities and devise strategies accordingly.
Represented company in court proceedings to offer testimony and support.
Utilized advanced analytical skills to identify patterns in suspicious activity, leading to more effective interventions against potential threats.
Collaborated with law enforcement agencies to assist in criminal investigations and ensure successful prosecution of offenders.
Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
Created an open line of communication between asset protection personnel and store associates, fostering a collaborative approach towards loss prevention efforts.
Cashier and Cook
Long John Silver's
05.2016 - 07.2018
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.