Summary
Overview
Work History
Education
Skills
Timeline
Generic

Asa Sterk

Coffeyville

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Account Executive

SEK Media
12.2022 - Current
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Attended networking events to build relationships and identify sales opportunities.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Resolved issues promptly to drive satisfaction and enhance customer service.

Asset Protection Investigator

Wal-Mart
10.2019 - 12.2022
  • Patrolled store and staffed designated posts for visible security presence to customers and associates.
  • Minimized loss for the company through timely resolution of cases involving theft, fraud, and policy violations.
  • Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
  • Maintained a detailed knowledge of company products, services, and policies to better understand potential vulnerabilities and devise strategies accordingly.
  • Represented company in court proceedings to offer testimony and support.
  • Utilized advanced analytical skills to identify patterns in suspicious activity, leading to more effective interventions against potential threats.
  • Collaborated with law enforcement agencies to assist in criminal investigations and ensure successful prosecution of offenders.
  • Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
  • Created an open line of communication between asset protection personnel and store associates, fostering a collaborative approach towards loss prevention efforts.

Cashier and Cook

Long John Silver's
05.2016 - 07.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

No Degree - Business

Coffeyville Community College
Coffeyville, KS

High School Diploma -

Field Kindley High School
Coffeyville, KS
05.2018

Skills

  • Client Relationship Building
  • Account Management
  • Relationship building and management
  • Customer Service
  • Written and verbal communication
  • Microsoft Office knowledge
  • Team Building and Leadership
  • Personable and Approachable
  • Team Collaboration

Timeline

Account Executive

SEK Media
12.2022 - Current

Asset Protection Investigator

Wal-Mart
10.2019 - 12.2022

Cashier and Cook

Long John Silver's
05.2016 - 07.2018

No Degree - Business

Coffeyville Community College

High School Diploma -

Field Kindley High School
Asa Sterk