Priscilla Shivers
Baton Rouge
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Assistant
Franciscan Missionaries of Our Lady Health System
05.2024 - Current
- Assists with preparing patients for exams, taking vital signs, reviewing medical histories, and documenting symptoms specific to ear, nose, and throat conditions.
- Supports ENT specialists during procedures such as ear irrigation, nasal endoscopy setups, and audiometric testing, while ensuring proper sterilization of instruments.
- Manages scheduling surgeries, patient follow-ups, insurance verifications, and maintains accurate electronic medical records related to ENT services.
- Provides patients with pre- and post-procedure instructions, information on medication usage, and guidance on managing chronic ENT conditions.
Medical Assistant
Healthcare Center for Schools
02.2023 - 07.2024
- Assisted the school nurse in providing comprehensive healthcare services to students, ensuring their physical and emotional well-being.
- Conducted routine health screenings, including vision and hearing tests, and documented results for each student.
- Administered medications and treatments to students by prescribed instructions and maintained accurate records.
- Assisted in managing the school's inventory of medical supplies, ensuring adequate stock of necessary items.
- Responded promptly to medical emergencies and provided immediate first aid care until further medical assistance arrived.
- Educated students on basic health and hygiene practices, including proper handwashing techniques and nutrition guidelines.
Medical Assistant
Northside Hospital
12.2022 - 01.2023
- Recorded patients' medical history, vital signs, and other pertinent information into the electronic health record system.
- Administered medications as prescribed by physicians and maintained the medication inventory.
- Assisted doctors and nurses with medical procedures and examinations.
- Scheduled patient appointments and coordinated with other healthcare providers as needed.
- Answered phone calls and responded to patient inquiries in a timely manner.
Medical Assistant
ATLANTA ID GROUP
08.2018 - 12.2022
- Recording patient interview, history, and chief complaint for quality reporting.
- Acted as patient liaison by completing disability and FMLA forms, letters of medical necessity, and other correspondences.
- Triage clinical calls, ensuring all appropriate questions asked and documented.
- Mastered EMR system and transferred medical records in the EPIC system.
- Preparing patients for examination and performing routine screening test, injections, and wound care.
Medical Assistant
Primary Care Pediatrics
10.2014 - 11.2017
- Assist pediatric healthcare professionals with treatment and patient administration.
- Explaining tests and procedures to young patients and their families in a reassuring way.
- Creating a welcoming and positive environment at the pediatric facility.
- Acted as a liaison between the business department, billers and third-party payers in resolving billing and reimbursement accuracy.
Medical Assistant
PAIN RELIEF SOLUTION
05.2009 - 07.2014
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- Strictly followed all federal and state guidelines for release of information.
- Assist with the registration process of participants, including up-selling new products and services.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Carefully reviewed medical records for accuracy and completion as required by insurance companies.
Supply Specialist
UNITED STATES ARMY
09.2004 - 03.2009
- Germany Duties were: Supervises and performs duties involving request, receipt, storage, issue, accountability, and preservation of individual, organizational, installation, and expendable supplies and equipment.
- Secures and controls weapons and ammunition in security areas.
- Schedules and performs preventive and organizational maintenance on weapons.
- Assigned to 1st ID HHC Combat Aviation Brigade Ft.
- Riley, KS Duties were: Prepares all unit/organizational supply documents.
- Deployed to Tikrit, Iraq Duties were: Maintains automated supply system for accounting of organizational and installation supplies and equipment.
- Performs operator maintenance on smoke generating equipment, nuclear, biological and chemical identification/detection and decontamination equipment, performs NBC reconnaissance.
Education
Bachelor of Science - Health Care Management
Franciscan Missionaries of Our Lady University
Baton Rouge, LA12-2028
High School - undefined
Redan High School
05.2004
Skills
- Customer service
- Medical terminology
- Time management
- Epic
- Medication administration
- Patient Care
- Medical office experience
- Computer literacy
- Computer skills
- EMR systems
- Phlebotomy
- Communication skills
- Patient observation
- Documentation review
- Vital signs
- ICD coding
- Nursing
Certification
- BLS Certification
- CPR Certification
- Driver's License
- Certified Medical Assistant
- AED Certification
Timeline
Medical Assistant
Franciscan Missionaries of Our Lady Health System
05.2024 - Current
Medical Assistant
Healthcare Center for Schools
02.2023 - 07.2024
Medical Assistant
Northside Hospital
12.2022 - 01.2023
Medical Assistant
ATLANTA ID GROUP
08.2018 - 12.2022
Medical Assistant
Primary Care Pediatrics
10.2014 - 11.2017
Medical Assistant
PAIN RELIEF SOLUTION
05.2009 - 07.2014
Supply Specialist
UNITED STATES ARMY
09.2004 - 03.2009
High School - undefined
Redan High School
Bachelor of Science - Health Care Management
Franciscan Missionaries of Our Lady University
Military Service
- Branch: United States Army
- Rank: E4