Prysilla Delgado
Elmwood Park,IL
Summary
Dynamic leader and efficient problem-solver specializing in inventory management and customer service, with significant experience at Culvers and other esteemed organizations. Successfully balanced cash drawers while leading visual merchandising projects that elevated customer experience and operational effectiveness. Known for exceptional organizational skills and a strong commitment to excellence, ensuring meticulous attention to detail in service delivery. Efficient Car Dealership Billing Administrative Assistant known for high productivity and capability to complete tasks efficiently. Possess specialized skills in invoice processing, financial reconciliation, and customer service. Excel in time management, problem-solving, and communication, ensuring seamless billing operations and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Cashier
Rivers Casino Des Plaines
Des Plaines, IL
06.2024 - Current
- Completes all standard forms and required documentation in an accurate and efficient manner.
- Sell gambling chips, tokens, or tickets to casino patrons
- Paying out jackpots and manage the credit applications
- Performs accurate efficient data entry of customer and transactional information as required in the casino management system, Title 31 software, and cash advance/check cashing system.
Executive Assistant
Toyota of Lincolnwood
Lincolnwood, IL
04.2021 - Current
- Executed various responsibilities within the used car department including stocking and invoicing used wholesale vehicles for auction.
- Maintained exact records of used car inventory through meticulous management of several Excel logs.
- Conducted thorough inspections of new vehicles upon arrival, promptly documenting any damages seen.
- Effectively managed the stocking process of new vehicles into the CDK inventory system.
- Collaborated with the service department to help with customer vehicle repairs, proactively communicating with customers to schedule appointments for prompt resolution.
- Helping out with Dealer trades, which is reaching out to other dealers to get a vehicle a customer needs that we do not have in our inventory.
- Billing out dealer trades and wholesale vehicles
- RDR all sold certified used units
- Updating the CIT excel log for the Finance department to help them know which deals have not been funded.
Crew Chief
Culvers
Elmwood Park, IL
05.2018 - 04.2021
- Orchestrated the creation and maintenance of schedules for the team
- Demonstrated exceptional managerial skills in overseeing the operations
- Ensured the utmost satisfaction of Culver's patrons through diligent customer service
- Skillfully addressed customer complaints to ensure swift and satisfactory resolution
- Maintained rigorous sanitation standards to guarantee a safe and hygienic environment
- Exhibited strong leadership abilities by training and developing fellow employees to enhance their workplace performance.
American Eagle
Overnight Merchandise
Rosemont, IL
08.2020 - 12.2020
- Implemented a strategic layout transformation of clothing walls to perfect visual appeal and customer accessibility.
- Executed timely rotation of merchandise by systematically replacing existing clothing items with new stock.
- Ensured superior product presentation by meticulously folding garments and preparing them to meet morning shift standards.
Education
Associate of Science - Criminal Justice
Triton College
River Grove06-2024
High School Diploma -
Elmwood Park High School
River Grove05-2019
Skills
- Product restocking
- Returns processing
- Drawer balancing
- Money handling
- Visual merchandising
- Liquor regulations and compliance
- Data entry
- Customer service
- Credit and cash transactions
- Multitasking and organization
- ID verification
- Inventory management
- Cash drawer balancing
- Cash handling
- Inventory restocking
- Cleaning and sanitizing
- Leadership qualities
- Problem-solving
- Finishing work
Timeline
Cashier
Rivers Casino Des Plaines
06.2024 - Current
Executive Assistant
Toyota of Lincolnwood
04.2021 - Current
American Eagle
Overnight Merchandise
08.2020 - 12.2020
Crew Chief
Culvers
05.2018 - 04.2021
Associate of Science - Criminal Justice
Triton College
High School Diploma -
Elmwood Park High School
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