Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling and time management. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving.
Overview
9
9
years of professional experience
Work History
Truck Dispatcher
Superior Trucking & Dispatching
01.2020 - 06.2024
Streamlined dispatch operations by implementing efficient scheduling and route planning strategies.
Enhanced on-time delivery rates with precise coordination of driver assignments and schedules.
Increased customer satisfaction through timely communication and accurate shipment tracking updates.
Managed daily trucking operations, ensuring safety compliance and adherence to regulations.
Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
Assisted in employee training, resulting in improved dispatcher efficiency and reduced response times.
Head Bartender
Andiamos
10.2022 - 01.2024
Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Head Bartender
Berts Jazz Club
05.2015 - 02.2020
Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.