Summary
Overview
Work History
Education
Skills
Timeline
Generic

PUAKEA ANDERSON

Detroit,MI

Summary

Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling and time management. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving.

Overview

9
9
years of professional experience

Work History

Truck Dispatcher

Superior Trucking & Dispatching
01.2020 - 06.2024
  • Streamlined dispatch operations by implementing efficient scheduling and route planning strategies.
  • Enhanced on-time delivery rates with precise coordination of driver assignments and schedules.
  • Increased customer satisfaction through timely communication and accurate shipment tracking updates.
  • Managed daily trucking operations, ensuring safety compliance and adherence to regulations.
  • Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
  • Assisted in employee training, resulting in improved dispatcher efficiency and reduced response times.

Head Bartender

Andiamos
10.2022 - 01.2024
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.

Head Bartender

Berts Jazz Club
05.2015 - 02.2020
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
  • Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.

Education

Bachelor of Science - Communication

University of Phoenix
Tempe, AZ
06.2013

Skills

  • Microsoft Office
  • Transportation management systems
  • Documentation Management
  • Advanced problem solving
  • Deadline-oriented
  • Load Management Proficiency
  • Strong Communication Skills
  • Logistics Coordination Knowledge
  • Dispatch Software Proficiency
  • Work order entry

Timeline

Head Bartender

Andiamos
10.2022 - 01.2024

Truck Dispatcher

Superior Trucking & Dispatching
01.2020 - 06.2024

Head Bartender

Berts Jazz Club
05.2015 - 02.2020

Bachelor of Science - Communication

University of Phoenix

Similar Profiles

CREATE PROFILE
PUAKEA ANDERSON