Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Walmart
York, PA
10.2024 - 12.2024
Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Strengthened customer retention by offering discount options.
Contacted customers about potential service upgrades, new services and account changes.
Answered inbound calls, chats and emails to facilitate customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Stocked Shelves
Walmart
Williston, VT
08.2018 - 10.2018
Stocked Shelves
Packed and unpacked items, checking breakables before stocking on shelves.
Packed boxes for shipment using appropriate packing materials.
Organized storage areas for efficient use of space.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Scan Associate
Coat Factory
Essex Junction, Vermont
Hanging coats and pant
Erasing prices and repricing
Verified that all product information was correct before scanning.
Ensured products were properly labeled before being placed on shelves.
Worked effectively in team environments to make the workplace more productive.
Picker Packer
Gordini
Essex Junction, VT
Pack and unpack gloves from boxes
Computer skills
Scanning prices
Stamped price tags on merchandise, referring to official price lists.
Labeled boxes and placed in outbound collection areas.
Used handheld scanners to key in data for packages.
Reviewed packing slips and other documentation to properly box requested items for shipment.
Fulfilled orders quickly to accomplish challenging daily objectives.
Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Technical Chip Production
Global Foundries
Essex Junction, Vermont
Technology Chip production
Computer handling
Diagnosed problems with malfunctioning equipment and determined appropriate solutions.
Mastered operation, maintenance and troubleshooting of projection equipment, computers and software and solved complex technical problems without delay or inconvenience to guests.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Operated equipment and machinery according to safety guidelines.
Gardening
VYCC
Richmond, VT
Gardening
Harvest vegetables
Fed Animals
Transported tools, equipment, and supplies to job sites as needed.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Order Picker
Amazon warehouse
York, Pennsylvania
Organized warehouse shelves according to item size, type, style, color or product code.
Utilized RF scanner to accurately locate and pick various products from warehouse shelves.
Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Performed regular cycle counts of inventory levels in assigned areas.
Stocked shelves, racks, and bins with new or transferred merchandise.
Education
Associate of Science - Business
Community College of Vermont
01-2023
Professional Food 1 and 2 Completion -
CTE
01-2020
Skills
Decision-making
Customer relations
Customer service
Organizational skills
Excellent communication
Certification
Professional Food 1 & 2, Center For Technology, Essex, 2018-2020
First Aid, Emergency Care & Safety Institute, 12/14/18
Honor Roll Achievement, 01/18/19
High Honor Roll Achievement, 04/05/19
High Honor Roll Achievement, 11/15/19
S/P2 Interview Skills for Culinary, 01/18/20
S/P2 Ethics and You in the Culinary, 02/08/20
ServeSafe Food handler, 10/02/19
Basic Life Support, American Heart Association, 04/05/19
References
Susan Pratt, Instructor - Front of the house, CTE, 802-879-5595
John Barton, Chef - Culinary, CTE, 802-879-5595
Mat Zimmermn, Chef - Bakeshop, CTE, 802-879-5595
Community Service
Appreciation Days, 11/01/18 & 11/02/18
Senior citizen, 2019
Essex Alliance Church Community Thanksgiving Dinner, 11/2018
Recommendations
Linda M. Dulleba, Social Studies teacher, 05/21/19
Susan E. Pratt, Professional Food 1 Teacher, 05/08/19