Overview
Work History
Education
Skills
Timeline
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Puntadeleste Bozeman

Oro Valley,AZ

Overview

3
3
years of professional experience

Work History

Customer Service Associate

State Of Arizona
06.2022 - 01.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Community Manager

Coatiunta Accessories
01.2019 - 01.2021
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
  • Managed community within established cost constraints. Organized Annual Back to School Events, Annual Health Fair and Annual Breast Cancer Awareness Event.

Education

N/A - Chemistry

Howard University
Washington, DC

Skills

  • Presenting Solutions
  • Amazon Alexa
  • MS Office Proficiency
  • Exceptional Communicator

Timeline

Customer Service Associate

State Of Arizona
06.2022 - 01.2023

Community Manager

Coatiunta Accessories
01.2019 - 01.2021

N/A - Chemistry

Howard University
Puntadeleste Bozeman