Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.
Community Manager
Coatiunta Accessories
01.2019 - 01.2021
Worked with maintenance staff to complete timely repairs and enhancements.
Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
Managed community within established cost constraints. Organized Annual Back to School Events, Annual Health Fair and Annual Breast Cancer Awareness Event.