PUTU DIAH NOVIYANTI
Telluride,CO
Summary
Experienced hospitality professional with over 7 years of experience in food and beverage service, including luxury hotel and resort environments. Skilled in providing excellent customer service, handling high-volume operations, and delivering memorable guest experiences. Strong teamwork, communication, and time management skills with a passion for hospitality service excellence.
Overview
7
7
years of professional experience
Work History
SERVER
Madeline Hotel & Residences, Auberge Resorts
Telluride, CO, USA
05.2025 - 04.2026
- Provided high-quality food and beverage service in a luxury hospitality environment
- Took accurate orders and ensured timely and efficient service
- Delivered excellent guest experiences through attentive and friendly service
- Maintained cleanliness and organization of dining areas
- Worked closely with kitchen and service teams to ensure smooth daily operations
BARTENDER
Sofitel Nusa Dua Bali Beach Resort
Nusa Dua, Bali
08.2023 - 05.2025
- Prepared and served cocktails, mocktails, and beverages following standard recipes
- Managed bar opening and closing procedures
- Conducted inventory control and stock management
- Prepared garnishes and maintained cleanliness of bar area
- Delivered exceptional customer service and handled guest requests professionally
WAITRESS
Bali National Golf Resort
Nusa Dua, Bali
07.2023 - 07.2023
- Prepared restaurant opening and table setup
- Took guest orders and served food and beverages
- Handled payment transactions
- Maintained cleanliness and dining area standards
WAITRESS
AYANA Resort and Spa Bali
Jimbaran, Bali
12.2021 - 07.2023
- Delivered professional food and beverage service in a luxury resort environment
- Took orders, served food and drinks, and handled payments
- Ensured guest satisfaction and maintained service quality standards
TRAINEE – FOOD & BEVERAGE SERVICE
Overseas Training Center
Denpasar, Bali
01.2022 - 01.2023
- Completed professional food & beverage service training
- Final Score: 90
WAITRESS
Kaibigan Restaurant
Benoa Port, Bali
06.2019 - 11.2021
- Served guests efficiently in a fast-paced restaurant environment
- Took orders, served food and beverages, and processed payments
- Maintained cleanliness and service quality
Education
Culinary Program (Cook) -
SMK Kertha Wisata Denpasar
01.2019
Associate of Partial - Food And Beverage Services
Overseas Training Center(OTC)BALI
Jl.Ahmad Yani No.129 Peguyangan Denpasar07-2021
Skills
- Customer Service Excellence
- Food & Beverage Service
- Bartending & Mixology
- Cash Handling & POS System
- Teamwork & Communication
- Time Management
- Multitasking & Problem Solving
LANGUAGES
Indonesian – Native
English – Professional Working Proficiency
ADDITIONAL INFORMATION
- Date of Birth: December 23, 2000
- Height: 160 cm
- Weight: 48 kg
Timeline
SERVER
Madeline Hotel & Residences, Auberge Resorts
05.2025 - 04.2026
BARTENDER
Sofitel Nusa Dua Bali Beach Resort
08.2023 - 05.2025
WAITRESS
Bali National Golf Resort
07.2023 - 07.2023
TRAINEE – FOOD & BEVERAGE SERVICE
Overseas Training Center
01.2022 - 01.2023
WAITRESS
AYANA Resort and Spa Bali
12.2021 - 07.2023
WAITRESS
Kaibigan Restaurant
06.2019 - 11.2021
Culinary Program (Cook) -
SMK Kertha Wisata Denpasar
Associate of Partial - Food And Beverage Services
Overseas Training Center(OTC)BALI