Pwanido Jacobs
Cypress,TX
Summary
Proven leader and entrepreneur, adept in small business operations and customer relations, with a track record of fostering employee engagement and securing repeat business at Med Courier. Skilled in relationship building and verbal communication, demonstrated through successful negotiation and a commitment to excellence in service delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Owner
Med Courier
10.2023 - Current
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Owner/Operator Truck Driver
Hustle and Royal Trucking Company
10.2019 - Current
- Dropped and hooked trailers and changed configuration of equipment
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Managed day-to-day business operations.
Education
Certificate - Nurse Assistant
Houston Community College
Houston, TX08.2018
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Certification
Medical Courier Training,
BBP ,OSHA Training
Freight Broker Training
Truck Dispatcher Training
Hippa Law Regulations
Timeline
Owner
Med Courier
10.2023 - Current
Owner/Operator Truck Driver
Hustle and Royal Trucking Company
10.2019 - Current
Certificate - Nurse Assistant
Houston Community College