Dedicated to connecting with different cultures whilst proposing, influencing, & executing constructive and innovative solutions that fulfill business objectives.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Insurance Agent
Farmers Insurance Agency
Remote
03.2022 - Current
Utilizes multiple system platforms to conduct research, identify processes and review prior transactions to best advise customers
Maintain accurate documentation of customer transactions, details of inquiries, complaints/comments, as well as actions taken
Collaborate with external vendors to further resolve customer needs when necessary
Travel Coordinator
Expedia Group
Las Vegas, NV
08.2019 - 11.2021
Help plan & facilitate a 20-person training of Amadeus GDS booking software
Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Communicated benefits and information regarding international travel insurance with clients and obtained best rates, increasing repeat business 15%.
Constantly evaluate systems, processes, & procedures for efficiency opportunities, making recommendations for improvements
Education
Some College -
University of Nevada - Las Vegas
Las Vegas, NV
High School Diploma -
Del Sol Academy Of The Performing Arts
Las Vegas, NV
Skills
Copywriting
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Certification
Google Project Management Certification
Timeline
Insurance Agent
Farmers Insurance Agency
03.2022 - Current
Travel Coordinator
Expedia Group
08.2019 - 11.2021
Some College -
University of Nevada - Las Vegas
High School Diploma -
Del Sol Academy Of The Performing Arts
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