QANDAGHA MOHAMMADI
Ashburn,VA
Summary
Detail-oriented and results-driven IT Specialist with a strong background in diagnosing, repairing, and maintaining hardware and software systems. Skilled in delivering comprehensive technical support, managing complex network infrastructures, and ensuring data privacy and security. Adept at troubleshooting a wide range of IT issues, streamlining processes, and fostering collaborative relationships with both internal teams and external partners. Proven ability to lead technical initiatives, optimize system performance, and deliver seamless technology solutions that align with organizational objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead IT Specialist
Cell Tech Inc
Chantilly, VA
04.2022 - Current
- Developed standardized methods and procedures ensuring consistency, efficiency, and high-quality service across all repair and diagnostic operations.
- Executed firmware updates, hardware replacements, and software configurations, adhering to Lenovo’s standards and policy.
- Documented technical processes and repair outcomes, ensuring accurate reporting.
- Fostered robust, ongoing relationships with school administrators and IT staff, ensuring effective communication and collaboration on device management, repairs, and technical support.
- Ensured compliance with data privacy and security protocols, safeguarding sensitive information during diagnostics, repairs, and system configurations to protect user data and maintain confidentiality.
Automotive Logistics Specialist
AutoNation Toyota Leesburg
Leesburg, VA
07.2023 - Current
- Liaise with sales, service, and management teams to prioritize vehicle transfers and meet
- optimized vehicle movement and logistics to streamline operations and enhance workflow productivity.
- Fashioned company processes and procedures, ensuring smooth work flow for staff.
- Ensured a seamless and personalized experience with clients and business partners, fostering long-term relationships.
- Maintained financial records, tracked expenses, prepared, and submitted invoices.
Education
BBA -
Kabul
KabulSkills
- Microsoft Excel
- Techinical Reporting
- Systems Analysis
- Microsoft Outlook
- Data security
- Python
- Jupyter Notebook
- Team Collaboration
- Project management
Certification
Lenovo Certified PC Technician, 04/2024
Timeline
Automotive Logistics Specialist
AutoNation Toyota Leesburg
07.2023 - Current
Lead IT Specialist
Cell Tech Inc
04.2022 - Current
BBA -
Kabul
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