Qaveshia Banks
Baptist Health Family Clinic-bryant
Benton ,AR
3
years of professional experience
Dynamic Medical Assistant with proven success at Baptist Health Family Clinic, enhancing patient care through effective scheduling and clinical documentation. Skilled in EMR management and compassionate patient education, I consistently improve workflow efficiency and foster strong patient relationships, ensuring compliance with HIPAA standards and promoting a safe, welcoming environment.
Work History
Medical Assistant
1 Year 9 Months- Administered patient care, including vital sign checks and medical history documentation.
- Assisted in clinical procedures, ensuring patient comfort and safety during examinations.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times.
- Managed electronic health records, maintaining accuracy and confidentiality of sensitive information.
- Educated patients on treatment plans and medication usage, enhancing compliance and understanding.
- Collaborated with healthcare teams to streamline communication and improve overall patient care delivery.
- Implemented process improvements that increased workflow efficiency in daily operations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant
1 Year 4 Months- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Managed patient intake processes, including scheduling appointments and maintaining accurate medical records.
- Administered medications and vaccinations under the supervision of registered nurses, adhering to safety protocols.
- Performed routine laboratory tests and documented results in electronic health record systems for accuracy.
- Educated patients on treatment plans, medications, and follow-up care to promote adherence and wellness.
- Trained new staff members on clinical procedures and hospital policies to ensure compliance and efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Cna
1 Year 6 Months- Assisted patients with daily living activities, ensuring comfort and dignity.
- Maintained cleanliness and organization of patient care areas, enhancing safety standards.
- Documented patient information accurately in electronic health records for continuity of care.
- Educated patients and families on health management, fostering understanding and independence.
- Collaborated with interdisciplinary teams to address patient needs effectively and efficiently.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Early Childhood Certificate - Early Childhood Education
NHA Medical Assistant - Medical Assistant
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Vital sign monitoring
Vital signs monitoring
EMR / EHR
Direct patient care
Clinical documentation
Patient-focused care
Reliable team player
Phlebotomy
Electronic health records
Electronic medical records
Compassionate
CPR
Immunization administration
Patient assessments
Professionalism and ethics
Insurance verification
Appointment setting
First aid
Medical supply inventory
Timeline
Medical Assistant
Baptist Health Family Clinic-bryant
01.2025 - CurrentRead More
Medical Assistant
Saline Memorial Hospital Little Rock Arkansas
09.2023 - 01.2025Read More
Cna
Southern Caregivers
04.2023 - 10.2024Read More
University of Arkansas Monticello
Early Childhood Certificate from Early Childhood Education
Read More
Proctor Healthcare Institute
NHA Medical Assistant from Medical Assistant
Read More