Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
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Maude Smith

Fort Worth,TX

Summary

Resourceful and forward-thinking Management Specialist offering more than 24 years of experience in Air Force Reserve and aviation industry demonstrating accurate combination of industry-related experience, technical skills, sophisticated and intuitive capabilities. Proven track record of taking ownership and driving results by implementing continuous improvements that lead to standardized processes and increased operational efficiency. A commit ted team leader, analytical problem solver and critical thinker with history of leading, training, developing, and retaining high-performance team to achieve operational excellence. Excellent written and verbal communication skills with ability to manage multiple projects with competing deadlines.

Overview

15
15
years of professional experience

Work History

Program Support Specialist

FEDERAL AVIATION ADMINISTRATION
10.2014 - Current
  • Ensured that individuals consistently meet the standards prescribed by agency orders and directives related to flight release, conducted in FAA owned, leased, and rented aircraft by analyzing crew member data and providing quality control
  • Developed and implemented strategies to streamline office operations.

Aviation Manager

US Air Force Reserve Command
01.2023 - Current

¨ Determine AFI/AFMAN compliance and operational readiness for missions by inspecting and evaluating ARMS functions

¨ Eliminate discrepancies by reviewing inspection findings with supervisory personnel and initiates/recommends actions

¨ Achieve the most economical use of resources and ARM functions by evaluating work methods processes and procedures

¨ Ensure required grades for duties associated with each authorization are correct by reviewing unit manpower document grades

  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Superintendent/ Wing Functional Manager

U.S. AIR FORCE RESERVES
01.2021 - 01.2023
  • Determine AFI/AFMAN compliance and operational readiness for missions by inspecting and evaluating ARMS functions
  • Incorporated innovative construction techniques into projects, resulting in improved efficiency and overall quality of workmanship.
  • Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Conducted regular site inspections to maintain compliance with industry regulations and standards.

Program Specialist (Operations Research Analyst, Temporary Detail

FEDERAL AVIATION ADMINISTRATION
08.2019 - 10.2020
  • Supported audit activities performed by the Internal Audit Team by designing and developing data analytics

Aviation Resource Management / Superintendent

U.S. AIR FORCE RESERVES - Tinker AFB
06.2014 - 01.2019
  • Directed, controlled, and monitored the operation and maintenance of the Aviation Resource Management System (ARMS)

Aircraft Certification Assistant

FEDERAL AVIATION ADMINISTRATION
08.2009 - 10.2014
  • Dealt with Technical Standard Orders, authorizations, aircraft certification, Parts Manufacturer Design Approvals, Supplemental Type Certificates and others deemed specific while providing administrative and technical support

Education

Master of Science (MS) - Health Sciences

Trident University International
Cypress, CA
09.2020

Bachelor of Science (BS) - Leadership

Trident University International
Cypress, CA
05.2019

Associate of Arts - Arts Humanities & Education, Business Administration

Tarrant County College
Fort Worth, TX
08.2016

Associate of Arts - Aviation Management

Community College of The Air Force
Maxwell AFB
04.2006

Skills

  • Safety Management
  • Project/Program Management
  • Team Building & Leadership
  • Strategic Planning & Execution
  • Coaching & Mentoring
  • Staff Training & Development
  • Change Management
  • Data Science/Analytics
  • Database/Software skills
  • Customer Service
  • Aviation Management
  • Executive Decision Making
  • Organizational and Process Management skills
  • Innovative Thought-Leadership
  • Excellent written and verbal communication skills
  • Risk-based Auditing

Professional Highlights

  • Achieved increase in job performance by 12% by organizing training for over 45 personnel per month and initiating training programs that standardized employee training
  • Trusted leader known and respected for leading successful change in Aviation Resource Management and building credibility with executive teams and staff
  • Created or revised various reports, tables, or products to aid management in the development of policies, procedures, and strategies for an effective aviation program utilizing software programs, i.e., SQL, Pandas/Python, and various ad-hoc programs
  • Led and managed the daily scheduling/dispatching operations of the Service Center Branch, by scheduling Aviation Safety Inspectors for events-based training / formal training flying
  • Spearheaded integration of key program components by 20%, increasing overall work efficiency across multiple platforms/organizations

Timeline

Aviation Manager

US Air Force Reserve Command
01.2023 - Current

Superintendent/ Wing Functional Manager

U.S. AIR FORCE RESERVES
01.2021 - 01.2023

Program Specialist (Operations Research Analyst, Temporary Detail

FEDERAL AVIATION ADMINISTRATION
08.2019 - 10.2020

Program Support Specialist

FEDERAL AVIATION ADMINISTRATION
10.2014 - Current

Aviation Resource Management / Superintendent

U.S. AIR FORCE RESERVES - Tinker AFB
06.2014 - 01.2019

Aircraft Certification Assistant

FEDERAL AVIATION ADMINISTRATION
08.2009 - 10.2014

Master of Science (MS) - Health Sciences

Trident University International

Bachelor of Science (BS) - Leadership

Trident University International

Associate of Arts - Arts Humanities & Education, Business Administration

Tarrant County College

Associate of Arts - Aviation Management

Community College of The Air Force
Maude Smith