Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Qianna Nettles-Morgan

Qianna Nettles-Morgan

Mesa,AZ

Summary

Enthusiastic wellness professional with a strong background in holistic health, therapeutic environments, and client-centered care. Currently pursuing education in massage therapy to expand hands-on healing abilities. Brings over 2 years of experience in a massage studio, 3 years in a holistic dental practice, and 13 plus years of sales experience, combining compassion with a results-driven mindset. Skilled at building rapport, educating clients on wellness services, and supporting individuals on their healing journeys.


Overview

14
14
years of professional experience

Work History

Scheduling Coordinator / Administrative Assistant

Strong Ties Oral Health
06.2022 - Current
  • Managed patient scheduling and front-office operations in a wellness-focused dental practice specializing in airway health and integrative care.
  • Delivered empathetic, client-centered service to help patients feel informed and at ease during their care journey.
  • Supported holistic treatment planning by clearly communicating procedures, benefits, and long-term outcomes.
  • Closed high-ticket treatment plans with professionalism and compassion, helping patients commit to their wellness goals.
  • Maintained accurate records, coordinated with clinical staff, and ensured smooth daily operations in a fast-paced environment.

Wellness Coordinator / Front Desk Receptionist

Elements Massage
12.2022 - 03.2025
  • Served as the first point of contact for clients in a busy therapeutic massage studio, providing warm, professional service and personalized care.
  • Sold memberships and promoted wellness packages by listening to client goals and educating them on massage benefits.
  • Built lasting rapport with clients, helping match them with the right therapists based on individual needs.
  • Trained and operated as a Light Therapy Technician, supporting integrative healing services with knowledge of holistic modalities.
  • Contributed to a calming, client-centered environment and supported the smooth operation of a wellness-focused business.

Sales Professional

Tmoblie
11.2015 - 05.2021
  • Delivered personalized mobile solutions while building long-term customer relationships and exceeding sales targets.
  • Demonstrated strong interpersonal and product education skills in a fast-paced, client-facing retail environment.
  • Trained new team members and contributed to a supportive, team-oriented sales culture.

Sales Professional

Various Companies
01.2011 - Current
  • Over 13 years of success in sales roles requiring deep client engagement, problem-solving, and service excellence.
  • Consistently exceeded performance goals through personalized support and relationship-based selling.
  • Honed interpersonal skills, active listening, and adaptability – foundational qualities for delivering high-quality wellness care.

Education

Bachelor of Arts - Psychology

Arizona State University
Tempe, AZ
05-2027

Associate of Applied Science - Massage Therapy

Arizona School of Integrative Studies
Mesa, AZ
02-2026

Skills

  • Client Relationship Building & Retention
  • Effective Verbal and Written Communication
  • Empathetic, Trauma-Informed Client Support
  • Holistic Health & Wellness Knowledge
  • Front Desk & Scheduling Coordination
  • Light Therapy & Complementary Healing Practices
  • Sales of Wellness Services & Memberships
  • Customer Service in Clinical & Spa Settings
  • Problem Solving & Adaptability Under Pressure
  • Team Collaboration in Wellness Environments
  • Education & Guidance on Wellness Practices
  • Multitasking & Professional Time Management

Affiliations

  • Associated Bodywork & Massage Professionals
  • American Massage Therapy Association

Timeline

Wellness Coordinator / Front Desk Receptionist

Elements Massage
12.2022 - 03.2025

Scheduling Coordinator / Administrative Assistant

Strong Ties Oral Health
06.2022 - Current

Sales Professional

Tmoblie
11.2015 - 05.2021

Sales Professional

Various Companies
01.2011 - Current

Bachelor of Arts - Psychology

Arizona State University

Associate of Applied Science - Massage Therapy

Arizona School of Integrative Studies

Similar Profiles

CREATE PROFILE