Qile Lakey

• Oversaw end-to-end business processes to maintain proficiency and profitability.
• Monitored staff performance, providing final-say assessment over inquiries.
• Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
• Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
• Achieved sales goals and increased revenue by close to 400%. Profits increased year over year through productive strategy development and organizational leadership.

• Oversaw end-to-end business processes to maintain proficiency and build profitability within 1 year.
• Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
• Monitored staff performance, providing final-say assessment over inquiries.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Employed prompt decision-making and in-depth research to resolve issues.
• Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory and updated equipment.

• Maintained energy and enthusiasm in fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions regarding over 150 individual art pieces on display.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships.
• Anticipated design issues and proved to be proactive in developing effective solutions.
• Carried out day-to-day duties accurately and efficiently.

• Trained roughly 15 individual clients in art of aviation through theoretical and practical flight instruction.
• Verified safety of students while using aircrafts by performing regular inspections of aircrafts, checking weather reports and matching level of competence of students to complex training and instructions.
• Adjusted and aligned course material to meet individual needs.
• Created instructional material and training syllabi for specific areas of ground and flight training.
• Introduced students to procedures and instrument flight techniques.
• Led multiple training flights to include weather briefings, flight scheduling and safety measures to provide safe flights in training environment.
• Developed lesson plans and conducted ground training modules covering aircraft systems across normal, abnormal and emergency operations.
• Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.

Honor Roll 2004-2005

• 4.0 GPA