Tish Robinson
Jacksonville,FL
Summary
Motivated business professional bringing 20+ years of business and entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Business Owner/Operator
KLR Beauty INC, Dba/BodyBrite St. Johns
02.2018 - Current
- Oversee end-to-end business processes to maintain proficiency and profitability.
- Served as principal stakeholder over organization's complete operations.
- Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
- Spearheaded business-related aims to meet tactical planning initiatives
General & Sales Leadership Manager
Graham Media-Nexstar Media Group-Time Warner
01.2000 - 02.2022
- Monitored milestones and managed project deadlines through completion stage, successfully collaborating with various internal & external stakeholders.
- Executed and developed digital and broadcast marketing campaigns through marketplace and competitor analysis, audience targeting and deconstructing business objectives into goals.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Prepared and implemented strategic growth plans for markets based on company goals and expectations.
- Hired, trained and retained top sales talent through ongoing training, weekly meetings and offering feedback, support and guidance.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Collaborated with advertising group to create uniformity between advertising messages and client incentives.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes
- Managed budget implementations, employee evaluations and contract details
Education
Certification - Health Coach
Institute For Integrative Nutrition
New York, NY01.2012
Bachelor of Science - Criminal Justice/Public Relations
Rochester Institute of Technology
Rochester, NY05.1984
Skills
- Change and Growth Management
- Leadership and People Development
- Executive Leadership
- Strategic Planning
- Digital Marketing
- Business-to-Business Sales
- Project Oversight
- Analytical and Critical Thinker
- Sales Growth
- Management Team Leadership
- Business Development
- Expectation Management
- Annual Planning
- Adaptable and Flexible
Certification
- Digital Advertising Fundamentals, Microsoft Advertising -2022
- Marketing with Purpose, Microsoft Advertising -2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning
Timeline
Business Owner/Operator
KLR Beauty INC, Dba/BodyBrite St. Johns
02.2018 - Current
General & Sales Leadership Manager
Graham Media-Nexstar Media Group-Time Warner
01.2000 - 02.2022
Certification - Health Coach
Institute For Integrative Nutrition
Bachelor of Science - Criminal Justice/Public Relations
Rochester Institute of Technology
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