James Vuncannon
Marathon,FL
Summary
Optimistic and personable individual enthusiastic about meeting new people and getting right to work. Strong teamwork skills and real go-getter. Excellent at making a work day enjoyable and my knowledge of local waterways, history, and wildlife is something I only hope to keep growing! I rely on my punctuality, drive to work and honesty, to show employers they have made the right choice by hiring me. I'm seeking to maintain a full-time position that offers professional challenges, and a fresh body of water to discover!
Overview
8
8
years of professional experience
Work History
First Mate
Infinite Blue Charters
2021.10 - Current
- Addressed guest needs, questions, or concerns to create the best possible experience onboard.
- Handled lines to moor vessels to docks, tie up vessels to other vessels and assist in docking.
- Educated clients on local fish species, habitats, and techniques for successful catches, leading to an educational as well as fun experience.
- Promoted sustainable fishing practices by educating clients on catch-and-release methods and proper fish handling techniques.
- Increased repeat clientele by maintaining strong relationships and ensuring memorable guided fishing trips.
- Maintained clean and well-organized boats to provide a safe, comfortable environment for clients during trips.
- Streamlined trip preparation process by organizing gear, bait, and necessary permits ahead of each excursion.
Jetski Tour Guide
Isla Bella Powersports
2023.06 - Current
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
- Collected and deposited payments from guests.
- Guided groups of up to 36 people on scheduled tours.
- Checked tour vehicles for cleanliness, safety and functionality.
- Picked heavy things up and put them down.
First Mate
Saltwater Safari Tours
2020.04 - 2021.09
- Maintained a positive work environment for crew members through effective communication and conflict resolution strategies.
- Streamlined deck operations by creating clear guidelines for daily tasks assigned to crew members based on their skills level.
- Stood for up to 10 hours per shift to perform look-out duties to navigate away from obstructions in ship's path and locate navigational aids.
- Grinded through the covid pandemic, which required customer health and safety to become top priority.
- Enhanced vessel safety by conducting regular inspections and maintenance of all onboard equipment.
- Reduced accident rates by strictly adhering to safety protocols and implementing new preventive measures when necessary, which in the Gulf of Alaska weather, waves, and fatigue make safety the most important aspect of a trip.
- Adhered to laws and regulations based on voyage locations.
Grocery Stocker
Publix
2019.11 - 2020.04
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Checked aisles for spills to complete quick clean-up.
Dock Hand
Marsh Landings Airboat Tours
2016.06 - 2018.06
- This was my first job in highschool, made me fall in love with the water and taught me the importance of hard work.
- Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
- Handled emergency situations professionally, maintaining clear communication with relevant parties during incidents.
- Collaborated with team members for efficient use of resources and optimal productivity.
- Monitored weather conditions closely, adjusting work plans accordingly to ensure safe operations at all times.
- Facilitated timely loading and unloading of vessels for increased turnaround speed.
- Supported dock management in implementing procedures for improved workflow and staff performance.
Education
Criminal Justice
Thomas More College
Fort Mitchell, KYCriminal Justice
Keiser University
Fort Lauderdale, FLHigh School Diploma -
Harmony High School
St. Cloud, FL05.2018
Skills
- Exceptional communication
- Team Member Collaboration
- Environmental awareness
- Memory retention
- Equipment Inspection
- Humor and Wit
Timeline
Jetski Tour Guide
Isla Bella Powersports
2023.06 - Current
First Mate
Infinite Blue Charters
2021.10 - Current
First Mate
Saltwater Safari Tours
2020.04 - 2021.09
Grocery Stocker
Publix
2019.11 - 2020.04
Dock Hand
Marsh Landings Airboat Tours
2016.06 - 2018.06
Criminal Justice
Thomas More College
Criminal Justice
Keiser University
High School Diploma -
Harmony High School
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