Ryder McCann
Wilmington,NC
Summary
Multi-skilled student with a 4.1 GPA and proven success at Twin Fins Sail & Surf, excelling in customer service and problem-solving. Enhanced guest experiences through effective communication and teamwork. Proficient in deck operations and equipment maintenance, ensuring safety and compliance in challenging conditions. Committed to delivering exceptional results in all tasks.
Overview
2
2
years of professional experience
Work History
First Mate
Twin Fins Sail & Surf
Wilmington, NC
05.2023 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prepared voyage plans according to instructions from Captain or Chief Mate.
- Responsible for coordinating berthing arrangements when necessary.
- Performed navigational watch duties while underway including bridge lookout, steering, and communication with other vessels or shore stations.
- Monitored weather conditions and reported any changes to the captain or chief mate.
- Assisted in loading and unloading of cargo from vessels as needed.
- Steered boats along plotted routes to transport guests to destinations.
- Communicated with passing vessels using visible and audible signals.
Education
High School Diploma -
Eugene Ashley High School
Wilmington06-2028
Skills
- Customer service
- Problem solving
- Teamwork and collaboration
- Active listening
- Communication skills
- Adaptability
- Equipment maintenance
- Deck operations
- Written communication
Volunteer Experience
- Unified Eagles - Support Special Education students by providing companionship, encouraging teamwork, and promoting inclusivity for all students.
- Freedom Bridge Animal Rescue, NC - Volunteer at Pre-Adoption events and support abused and neglected animals throughout North Carolina.
- Paws for People - Helped train service dogs to work with Veterans, and others with disabilities.
Affiliations
- Surfing
- Sailing
- Skating
- Orchestra (Bass)
- Hiking
- Reading
Accomplishments
- Science Olympiad
- Rookie of the Year, Orchestra
- Student of the Year, Science
Timeline
First Mate
Twin Fins Sail & Surf
05.2023 - Current
High School Diploma -
Eugene Ashley High School
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