Quadasia McNeil
Paterson,NJ
Summary
Group home management professional with solid foundation in creating nurturing environments for residents and effectively overseeing daily operations. Known for fostering teamwork and adaptability, consistently delivering high-quality care and support. Skilled in crisis management, staff training, and ensuring compliance with regulations.
Overview
21
21
years of professional experience
Work History
Manager
Children’s AID & Family Services
09.2019 - Current
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
- Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Manager
Bellwether Behavioral Health
01.2016 - 06.2019
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
- Reduced staff turnover by providing comprehensive training programs and fostering a supportive work environment.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Enhanced residents'' quality of life by developing and implementing individualized care plans.
Direct Support Professional
Advancing Opportunities
10.2014 - 09.2017
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Direct Support Professional
Eastern Christian Children's Retreat
07.2013 - 12.2015
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
- Trained new staff on best practices in direct support, elevating overall quality of care provided.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Bartender
Blue Diamond
09.2010 - 07.2013
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Direct Support Professional
Spectrum For Living
03.2006 - 08.2010
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Completed regular check-ins and progress report for each client.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Cashier
Burlington Coat Factory Warehouse
03.2004 - 06.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
New Jersey Youths Corps
Paterson, NJ06.2007
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Documentation and reporting
- Shift scheduling
- Emergency response
- Safety procedures
- Policy and procedure development
Timeline
Manager
Children’s AID & Family Services
09.2019 - Current
Manager
Bellwether Behavioral Health
01.2016 - 06.2019
Direct Support Professional
Advancing Opportunities
10.2014 - 09.2017
Direct Support Professional
Eastern Christian Children's Retreat
07.2013 - 12.2015
Bartender
Blue Diamond
09.2010 - 07.2013
Direct Support Professional
Spectrum For Living
03.2006 - 08.2010
Cashier
Burlington Coat Factory Warehouse
03.2004 - 06.2007
High School Diploma -
New Jersey Youths Corps
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