Eliana Morales

Dicks Sporting Goods

10.2024 - Current

Assisted customers with product selection and inquiries to enhance shopping experience.
Resolved customer complaints promptly, ensuring satisfaction and repeat business.
Maintained a clean and organized store environment, contributing to a positive customer experience.
Helped customers complete purchases, locate items, and join reward programs.
Handled high volume transactions during peak periods without compromising service quality or accuracy.
Implemented creative merchandising displays that effectively showcased products while capturing consumer attention in retail environments.
Assisted customers in product selection, ensuring a positive shopping experience.
Maintained knowledge of current promotions and sales to effectively communicate with customers.
Collaborated with team members to achieve daily sales targets and improve store performance.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.

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Summary