Quajera Bush
Paterson
Summary
Developed and implemented marketing plans and budgets to optimize property management operations and resolve tenant issues proactively.
Overview
2026
2026
years of professional experience
Work History
Health Scheduling Coordinator
Assurant Care
2023 - 2026
- Coordinated daily scheduling for healthcare providers, ensuring optimal resource allocation and availability.
- Implemented process improvements to enhance appointment management efficiency and reduce patient wait times.
- Trained new team members on scheduling software and best practices to promote consistency in operations.
- Developed and maintained strong relationships with clients to address scheduling conflicts and improve service delivery.
- Utilized electronic health record systems to track appointments, manage cancellations, and streamline workflows.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
Remote Customer Service Representative/Call Center
Foundever
11.2019 - 03.2025
- Remote customer service representative
Assistant Property Manager
Comer Property Management
12.2020 - 02.2024
- Inspected vacant units prior to move-in and move-out to identify any damage or needed repairs.
- Kept tenant and office files organized, properly maintained and secured.
- Responded to tenant inquiries and complaints in a timely manner.
Patient Financial Services Manager
St Joseph University
04.2016 - 03.2019
- Provided detailed reports on the performance of the department in order to make recommendations for improvement.
- Reconciled discrepancies between account statements from third-party payers and internal records in order to identify errors or underpayments.
- Researched complex cases involving multiple insurance carriers or denied claims due to coding errors or missing information.
Education
Bachelor of Science (B.S.) - Business Administration
Berkeley College
Little Falls, NJ05.2011
Skills
- Achieved high satisfaction rates by streamlining application processes for property maintenance Improved response times to maintenance requests, resulting in enhanced tenant experiences Elevated property maintenance standards through effective team collaboration
- Achieved enhanced collaboration through effective relationship building with clients and stakeholders Drove policy enforcement efforts to uphold compliance and integrity Fostered a culture of rapport that improved team performance and engagement
Timeline
Assistant Property Manager
Comer Property Management
12.2020 - 02.2024
Remote Customer Service Representative/Call Center
Foundever
11.2019 - 03.2025
Patient Financial Services Manager
St Joseph University
04.2016 - 03.2019
Bachelor of Science (B.S.) - Business Administration
Berkeley College
Health Scheduling Coordinator
Assurant Care
2023 - 2026