Qua'Mauria Brookshire
Dayton,OH
Summary
Engaging associate committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering 5 years of experience in answering routine product questions and meeting assigned sales goals.
Systematic professional with exceptional organizational, planning and multitasking abilities. Specializing in decontaminating and sterilizing instruments for use in medical procedures. Positive and upbeat with a team-oriented attitude.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Claires Stores Inc
10.2016 - 05.2019
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
- Assisted customers by finding needed items and checking inventory for items at other locations
- Sold various products by explaining unique features and educating customers on proper application.
Care Associate
Capitol Cleaners
10.2017 - 02.2018
Cashier
Panera Bread
04.2017 - 07.2018
- Assisted with purchases, locating items and signing up for rewards programs
- Helped customers find specific products, answered questions and offered product advice
- Operated cash register, collected payments and provided accurate change
- Welcomed customers, offering assistance to help find necessary store items
- Promoted specific item options to drive sales and achieve add-on purchases
- Scanned customer purchases, supporting transactions to streamline sales process
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Resolved issues with cash registers, card scanners and printers
- Trained new team members in cash register operation, stock procedures and customer service
- Inspected items for damage and obtained replacements for customers
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Cashier
Home Depot
05.2019 - 01.2020
- Helped customers find specific products, answered questions and offered product advice
- Operated cash register, collected payments and provided accurate change
- Assisted with purchases, locating items and signing up for rewards programs
- Resolved issues with cash registers, card scanners and printers
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Monitored sales events, added new merchandise and rang up purchases
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Welcomed customers, offering assistance to help find necessary store items
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Scanned customer purchases, supporting transactions to streamline sales process.
Sterile Processing Technician
Community Tissue Services
Kettering, OH
02.2020 - 03.2021
- Placed orders and restocked supplies for decontamination area
- Prepared trays, instrument packs and surgical sets
- Readied instruments for sterilization procedures and completed decontamination protocols
- Gathered and prepared instruments and surgical supplies
- Recorded results of biological and diagnostic tests
- Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sterile Processing Technician
Miami Valley Hospital
Dayton, OH
08.2021 - 08.2022
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Verified and maintained proper documents and records for sterilization.
- Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
Sterile Processing Technician (Travel)
Aya Healthcare
Coralville, IA
08.2022 - 12.2022
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
Sterile Processing Technician (Travel)
Aya Healthcare
Indianapolis, IN
02.2023 - 05.2023
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
Sterile Processing Technician (Travel)
Aya Healthcare
Toledo, OH
06.2023 - 05.2024
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Inspected sterile package integrity prior to distribution.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.
- Collaborated with medical staff to confirm availability of medical equipment for patient care.
- Picked instruments and supplies for surgeries.
- Promoted a safe working environment, adhering to established guidelines for handling hazardous materials.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Improved quality assurance processes by implementing documentation procedures for all stages of the sterilization process.
- Recorded biologicals and test results.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Streamlined workflow for the department by organizing instruments and equipment in a systematic manner.
- Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
- Established constructive relationships with vendors, facilitating timely delivery of supplies necessary for daily operations.
- Maintained up-to-date knowledge on industry best practices, participating in relevant training programs and workshops.
- Identified parameters and sterilization method required for each item to be sterilized.
- Supported departmental goals by assisting in performance evaluations, providing input on areas needing improvement.
Education
High School -
West Carrollton High School
West Carrollton, OH05.2018
Skills
- Merchandising knowledge
- Retail loss prevention
- Sales and Promotions
- Customer Service
- Steam Sterilization
- Decontaminating surgical instruments
- High-Level Disinfection
- Decontamination procedures
- Sterilization procedures
- Assembling case carts
- Manual Cleaning
- Instrument Decontamination
- Recording biologicals
- Equipment testing
- Sterile Storage
- Instrument Sterilization
- Sterilization techniques
- Case cart assembly
- Supply Replenishment
- Ultrasonic Cleaning
- Computerized tracking
- Infection Control
- Picking instruments
- Low-Temperature Sterilization
- Chemical Handling
- Operating Room Support
- Completing diagnostic tests
- Diagnostic Testing
- Problem-Solving
- Instrument Cleaning and Sterilization
- Attention to Detail
- Critical Thinking
- Sterilizer Testing
- Documentation And Reporting
- Steam Autoclaves Operation
- Teamwork and Collaboration
- Biohazardous waste disposal
- Work Planning and Prioritization
- Pre-surgical preparation
- Heartsaver First Aid CPR AED
- Patient confidentiality
Certification
- Certified Registered Central Sterile Technician (CRCST)
- Basic Life Support (CPR and AED)
Timeline
Sterile Processing Technician (Travel)
Aya Healthcare
06.2023 - 05.2024
Sterile Processing Technician (Travel)
Aya Healthcare
02.2023 - 05.2023
Sterile Processing Technician (Travel)
Aya Healthcare
08.2022 - 12.2022
Sterile Processing Technician
Miami Valley Hospital
08.2021 - 08.2022
Sterile Processing Technician
Community Tissue Services
02.2020 - 03.2021
Cashier
Home Depot
05.2019 - 01.2020
Care Associate
Capitol Cleaners
10.2017 - 02.2018
Cashier
Panera Bread
04.2017 - 07.2018
Sales Associate
Claires Stores Inc
10.2016 - 05.2019
High School -
West Carrollton High School