QUANALDA SEYMOUR

Assists Accountant 2 in reviewing invoices received from the City of Miami, Miami Lakes, and Doral, and performs data entry into EAMS of payment information for all Division permits, inspections, and violations. Additionally, in the Budget period,  assists the accountant in preparing and printing the Budget proposal.
I assists in the process of applying for new permits for Miami Lakes and sometimes the City of Miami.
Continually updated the information in the EAM System of all Permits, Extensions, and Violations for our Division. Additionally, she downloads all new permits for the City of Miami and Unincorporated Miami Dade and keeps our system current. Processes City of Miami Extensions in the City of Miami IPW system, to avoid charges for violations, through Paving System, obtains a report of all asphalt delivery authorization (DA) numbers created monthly for our division and updates this information on our work orders and permits. Periodically checks the status of the DAs to keep our System updated and depending on the status will proceed to request the extension or closure of the permit. I assists in any task required by the Division.

• Gathered, organized, and modeled financial data.
• Investigated daily variances and corrected errors to resolve discrepancies.
• Input financial data and produced reports using EAMs, IPW, GIS, PAVING SYSTEM and CITY OF MIAMI
• Developed working relationships with associates, employees of other departments and representatives of other organizations.
• Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
• Verified ERP Time & Labor (INFORMS) and compared to EAMs to detect discrepancies, prepared, and processed job Order packages to include photos and work order tickets with cost summaries for 9 (nine) different yards and prepare them for the billing department. • Applied and obtained all Emergency Excavation Permits for the Wastewater Collection Transmission Line Division (WASD) from Miami Dade County Public Works of several municipalities or entities such City of Miami, Unincorporated Miami[1]Dade, Miami Lakes, Doral, etc., using specialized search criteria through Enterprise Asset Management System (EAMs), GIS, My WASD Planning Viewer, Atlas Maps File Query System, As-built, Paving Application and E-permit Software Applications (i.e., Public Works E-Permits Systems (IPW) of the City of Miami and E-Permitting for Unincorporated Miami-Dade). The initial permitting application process involves a rigorous review and quality control of work orders (WO), including project Information: project address, equipment number, line description, number of manholes, and municipality code. • Confirmed the scope of work (repair or replacement), reviewing the supervisor's comments, photos, sketches, and comparisons in real-time using Google Earth, Maps, and MDC Aerial Viewer.

• Construction project budgets, New building funds. All new business
• Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
• Responded to customer requests for products, services, and company information.
• Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
• Assisted customers with completing insurance documents to avoid missed information.
• Documented customer interactions and transactions for accurate, up-to-date records.
• Liaised with insurance carriers to resolve billing errors and discrepancies.
• Trained new customer service representatives on best practices, policies, and procedures.