Summary
Overview
Work History
Education
Skills
Timeline
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Quanderrius Graves

Fayetteville,NC

Summary

Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

7
7
years of professional experience

Work History

Assistant General Manager

The friends table
Fayetteville, NC
07.2023 - 12.2024
  • Prepared staff work schedules and assigned team members to specific duties.
  • Communicated regularly with suppliers regarding product delivery timelines, pricing information.
  • Managed and mentored staff to carry out operational directives with high productivity and accuracy.

Returns Processor

Amazon
Louisville, Kentucky
01.2023 - 06.2023
  • Operated warehouse equipment to unload, move and store returned items in designated areas.

Shift Leader

Party City
Louisville, Kentucky
08.2022 - 12.2022
  • Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
  • Scheduled staff shifts, considering peak times and individual availability.
  • Maintained cleanliness and organization of the work area to uphold company standards.

Crew Member

Mann+Hummel
Fayetteville, NC
10.2019 - 01.2022

Make air filters for cars

Crew Member

Defy Fayetteville
Fayetteville, NC
10.2018 - 10.2021
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Closed down rides with faulty equipment and notified supervisor.
  • Booted unruly and potentially endangering patrons from rides and amusement park.

Paws

Sanderson Farm
Saint Pauls, North Carolina
11.2020 - 01.2021
  • Performed sanitation duties such as cleaning floors, walls, and work surfaces regularly.
  • Followed established procedures for safety and productivity.
  • Utilized knives, scissors, and other tools to cut up whole chickens into parts as needed.

SalesMan

Bottle free water
Fayetteville, NC
05.2020 - 08.2020
  • Go door to door trying to sale water filters

Crew Member

KFC
Mullins, South Carolina
01.2020 - 03.2020
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Served food quickly for positive guest experiences.

Team Member

KFC
Dillon, South Carolina
12.2017 - 08.2018
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Education

High School Diploma -

Southview High School
Hope Mills, NC
06-2017

Skills

  • Training and development background
  • Team leadership strength
  • Business operations background
  • Team leadership expertise
  • Cooking
  • Communication

Timeline

Assistant General Manager

The friends table
07.2023 - 12.2024

Returns Processor

Amazon
01.2023 - 06.2023

Shift Leader

Party City
08.2022 - 12.2022

Paws

Sanderson Farm
11.2020 - 01.2021

SalesMan

Bottle free water
05.2020 - 08.2020

Crew Member

KFC
01.2020 - 03.2020

Crew Member

Mann+Hummel
10.2019 - 01.2022

Crew Member

Defy Fayetteville
10.2018 - 10.2021

Team Member

KFC
12.2017 - 08.2018

High School Diploma -

Southview High School
Quanderrius Graves