QUANTIA GREGG
Dallas,TX
Summary
Compassionate Medical Assistant with experience providing direct support to patients. Seeking to use the skills that I have acquired to support medical professionals meet the need of patients.
Overview
7
7
years of professional experience
Work History
Medical Assistant
MedExpress Urgent Care
05.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in training new receptionists on company policies and procedures, fostering a supportive work environment.
- Prepared invoices and expense reports accurately, supporting financial department goals.
- Assisted with event planning tasks such as creating invitations or coordinating catering services.
Medical Assistant
Rheumatology Assoc.
01.2022 - 05.2023
- Triage patients; administer shots of medication; Eclinical EMR systems; assist with procedures; insurance verification; prepping for doctors; schedule appointments; vital signs; eScripts; creating TEs; prior authorizations; perform blood draws; data entry of patient medical records; set up blood samples and lab test; obtain patient medical history and personal information; greeting patients visiting the facility; answering any questions they may have and helping them fill out the required forms; answering phone calls as well as directing calls and handling all queries; informing doctor, PA, or NP of patient concerns; managing inventory and placing orders as required; transcribing all notes and documents related to treatments; familiar with patient portals; transcribing all notes and documents related to treatments; maintaining a filing system for all patient documents and reports submitted
Medical Assistant
Dallas Pain Consultants
11.2021 - 01.2022
- Worked hands on with a nurse practitioner, Sending E-Scripts, EMR systems, Telephone Encounters, Verify Patient Medical, Surgical, and Social History, Assist w/ procedures, Assist w/ injections, submitted all patient documents, transcribing notes, making sure patient understood the use of the medication prescribed, drew blood, separated blood from plasma for injections, collected Urine samples, data entry of patient medical records, Schedule patients, collect copays, insurance verification
Medical Assistant
Comprehensive Spine Center of Dallas
08.2021 - 11.2021
- Triage and room patients; check vitals; take patient history; assist with medical procedures; perform blood draws and urinalysis; prepare specimens for lab; schedule appointments; collect copays
Forklift Operator
NFI
04.2020 - 07.2021
- Load/unload trucks; Process customer service invoices; Safely operated forklift; Correspond with truck drivers and ensure orders were processed within a timely manner
Intern
Crescent Medical Center
12.2017 - 05.2018
- Built rapport and provided support to patients; took vital signs; Monitored the care of patients within the ICU; sterilized medical vials and instruments in accordance with center protocols
Education
Medical Assistant Diploma -
Concorde Career College
Dallas, TX08.2021
Bachelor of Science - Biology
Lane College
Jackson, TN03.2020
Skills
- Patient screening
- Health history
- Vital signs
- Collection of lab tests
- Specimen transport
- Specimen processing
- Routine phlebotomy procedures
- Venipuncture
- Arterial collection
- Capillary collection
- IV therapy
- Immunizations
- Perform ECGs
- Perform EKGs
- Maintain client comfort
- Administer medications
- Patient scheduling
- Rooming
- Prepare patient for exams
- Prepare patient for procedures
- Prepare patient for treatments
- Medical supplies management
- CPT coding
- ICD-CM coding
- Medical record preparation
- Data entry
- Insurance verification
- Claims
- Accounts receivable
- Accounts payable
- Medical equipment maintenance
- Experience with Electronic Medical Records (EMRs)
- HIPAA compliance
- Medical terminology knowledge
- Vital sign monitoring
- Clinical documentation
- Direct patient care
- Phlebotomy
- Patient-focused care
- CPR
- Compassionate
- Immunization administration
- Electronic health records
- Procedure assistance
- Reliable team player
Highlightofskills
- Patient screening, health history, and vital signs
- Collection of lab tests
- Specimen transport and processing
- Routine phlebotomy procedures
- Venipuncture, arterial, and capillary collection
- IV therapy & immunizations
- Perform ECGs and EKGs
- Maintain client comfort
- Administer medications
- Patient scheduling and rooming
- Prepare patient for exams, procedures, and treatments
- Medical supplies management
- CPT/ICD-CM coding
- Medical record preparation and data entry
- Insurance verification and claims
- Accounts receivable/payable
- Medical equipment maintenance
- Experience With Electronic Medical Records (EMRs)
Professional Statement
Compassionate Medical Assistant with experience providing direct support to patients. Seeking to use the skills that I have acquired to support medical professionals meet the need of patients.
Timeline
Medical Assistant
MedExpress Urgent Care
05.2023 - Current
Medical Assistant
Rheumatology Assoc.
01.2022 - 05.2023
Medical Assistant
Dallas Pain Consultants
11.2021 - 01.2022
Medical Assistant
Comprehensive Spine Center of Dallas
08.2021 - 11.2021
Forklift Operator
NFI
04.2020 - 07.2021
Intern
Crescent Medical Center
12.2017 - 05.2018
Bachelor of Science - Biology
Lane College
Medical Assistant Diploma -
Concorde Career College
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